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Operation Come Home logo

Housing case manager

Ottawa, Ontario, Canada
Entry Level
Full-Time

Top Benefits

Health Benefits
Dental Plan
Disability Benefits

About the role

Overview

Languages

Bilingual

Education

College/CEGEP or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Community and social services Social service or charity agency

Responsibilities

Tasks

Plan and organize the delivery of social and community service programs Resolve conflict situations Plan and co-ordinate social services Implement social programs, food and beverage, transportation, and other services Assess client's relevant skill strengths and development needs Provide suicide and crisis intervention Manage home care cases Assess client’s needs and resources to recommend the appropriate goods or services Interview clients, prepare case histories and assess problems

Additional information

Security and safety

Criminal record check Vulnerable sector check

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

Work under pressure Attention to detail Fast-paced environment Large workload

Personal suitability

Accurate Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Interpersonal awareness Judgement Organized Reliability Team player Values and ethics

Benefits

Health benefits

Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

Group insurance benefits Life insurance Mileage paid Registered Retirement Savings Plan (RRSP)

Other Benefits

Paid time off (volunteering or personal days)

About Operation Come Home

Individual and Family Services
11-50 employees

Operation Come Home was created in 1971 to address a need to support homeless youth. Originally, the charity was known as Operation Go Home and focused on assisting runaway youth who were in danger across the country to return home to their families. In the 1990s, the charity recognized that there was a much greater need in their home city of Ottawa to provide a variety of programs to the homeless and at-risk population. Since its inception, Operation Come Home has had the mission of preventing homeless youth from becoming homeless adults and expanding its programs allowed for the agency and its employees to better accomplish this mission.

Operation Come Home provides a variety of programs and services such as: a built-in alternative high school; employment programs which assist youth with job searching, job preparation and job retention; a resource center that provides basic needs assistance and support; housing programs that assist with advocacy, housing searches, housing retention and financial education; an addictions program; and three social enterprises. In 2018, Operation Come Home engaged over 630 unique clients who accessed at least one of OCH’s programs over for a total of 6,400+ times.

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