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Kate Spade New York logo

F/T Supervisor -Square One

Mississauga, Ontario
Mid Level
full_time

About the role

The successful individual will leverage their proficiency in retail to…

Client & Service Expert  Expertise in the development of a clientele.

 Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach.

 Build and maintain new and existing client relationships and have a strong, productive client book.

 Maintain clientele and thank you note standards.

 Demonstrate strong use of selling skills.

Leadership Presence  Achievement of personal sales goals.

 Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.

 Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

 Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity  Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

 Ensure brand and operating standards are met to support brand consistency.

 Ensure store presentation standards are achieved and maintained.

Operational Excellence  Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

 Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.

 Adherence to Kate Spade loss prevention policies and operational procedures.

The accomplished individual will possess...

 Strong written and verbal communication skills

 Detail oriented

 Proactive ability to multi task and prioritize

An outstanding professional will have...

 Minimum 2-3 years’ experience in luxury goods or a comparable retail environment

 College degree preferred

Physical Requirements…

 Available to work store schedule, as needed, including evenings and weekends

 Standing for extended periods of time

 Able to safely lift boxes up to 40 pounds

 Comfortable climbing ladders

About Kate Spade New York

Retail
5001-10,000

We believe it’s the people we work with who bring our brand to life. We’re a culture, not a corporation. A place where curiosity is encouraged and creativity highly valued. Here, new ideas are not only welcomed—they’re essential. We strive to be the best and to do everything in a way that’s uniquely our own.

Strive, share, learn, lead: this is the spirit of our company, and of the wonderfully original people who work at Kate Spade New York.

Kate Spade New York is part of the Tapestry house of brands.