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Associate Manager – Acquisition (Household)

IDFC FIRST Bank18 days ago
Delhi, Ontario, Canada
Mid Level
Full-Time

About the role

Job Requirements Job Requirements About the Role The Associate Manager – Acquisition (Household) is a front-line sales role within the Branch Banking function, responsible for acquiring new savings account customers for the bank. The role involves identifying potential customers, engaging with them through various channels, explaining the benefits and features of savings products, and closing sales. The incumbent also ensures customer satisfaction, facilitates onboarding to digital platforms, and fosters long-term relationships to support business growth.

Key Responsibilities Primary Responsibilities Acquire savings account customers in the identified segment and generate references from the designated catchment area. Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment. Onboard and activate customers on digital banking platforms. Assist the Senior Sales Manager in catchment mapping and branch scoping exercises. Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities. Ensure adherence to sales compliance standards and organizational SOPs. Maintain strict compliance with internal policies and external regulatory guidelines. Conduct regular customer acquisition activities in the catchment area, targeting high-quality and HNI customers to enhance visibility for IDFC FIRST Bank. Work on key central initiatives and actively seek referrals from existing customers. Secondary Responsibilities Collaborate with team members and support functions to deliver comprehensive product and service offerings to customers.

Work Experience What We Are Looking For Education Bachelor’s degree in any discipline Experience · 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector. Skills and Attributes Customer-centric approach with a focus on relationship building. Ability to identify and convert potential leads into business opportunities. Familiarity with digital banking platforms and onboarding processes. High level of integrity and compliance orientation. Team collaboration and adaptability in a dynamic environment. Fluent in English with strong business communication skills

About IDFC FIRST Bank

Banking
10,001+ employees

Never share your password, OTP, UPI Pin, CVV etc with anyone.

Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:

Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.

Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.

Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.

Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.

Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.

Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.

ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

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