Top Benefits
About the role
WAGO is the backbone of a smart, connected world.
Click below to apply!
WAGO Canada, Inc is seeking an individual to interact with customers to provide and process information in response to inquiries, concerns and requests about company products and services. This individual will be involved in all aspects of customer service and work closely with other internal staff to provide quality service to our customers WAGO offers a dynamic culture, competitive salary, and a comprehensive benefits package including Medical and Dental, company-paid insurance plans-life, AD&D, short-term disability and long-term disability, and a retirement plan. Experience Required
- High school diploma and two years experience
- Knowledge in SAP ERP/CRM preferred
- Proficient computer skills, including MS Word, Excel and Outlook
- Good organizational, oral and written communication skills and strong attention to detail
- Demonstrate ability to deal with customers politely and tactfully
- Perform assignments by established deadlines and manage time effectively
- A flexible attitude with proven experience of working independently or with other members of a sales team
Duties And Responsibilities
- Assist Customer Operations Manager on various sales related tasks and projects.
- Provide customer service, sales and technical product support to direct customers, distributors and WAGO Regional Sales.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Receive requests for price quotations, purchase orders, order changes, adjustments, returns and cancellations directly from customers and distributors.
- Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing.
- Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness.
- Interaction with other personnel at WAGO to improve workflow, customer service and ensure on-time delivery.
This job description in no way states or implies that these are the only duties to be performed by this employee. Additional job related duties may be assigned as required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About WAGO Corporation
Since its founding in 1951, WAGO has been pioneering innovative connection systems in electrical engineering and electronics. The idea for the first WAGO terminal blocks was born in 1951; the first terminal blocks with spring clamp termination technology were presented at the Hanover Fair the same year.
Precisely designed and manufactured, spring-loaded connections not only guarantee a faster and easier connection, but also offer a higher safety level since the contact quality is largely independent of operator skill.
Now WAGO is the leading specialist of spring clamp termination technology and is providing components for automation technology. In 1977, the success story of the CAGE CLAMP® began – “vibration-proof, fast and maintenance-free connections.”
Safe operation for many devices, systems and installation depends on the unconditional reliability of our products.
Top Benefits
About the role
WAGO is the backbone of a smart, connected world.
Click below to apply!
WAGO Canada, Inc is seeking an individual to interact with customers to provide and process information in response to inquiries, concerns and requests about company products and services. This individual will be involved in all aspects of customer service and work closely with other internal staff to provide quality service to our customers WAGO offers a dynamic culture, competitive salary, and a comprehensive benefits package including Medical and Dental, company-paid insurance plans-life, AD&D, short-term disability and long-term disability, and a retirement plan. Experience Required
- High school diploma and two years experience
- Knowledge in SAP ERP/CRM preferred
- Proficient computer skills, including MS Word, Excel and Outlook
- Good organizational, oral and written communication skills and strong attention to detail
- Demonstrate ability to deal with customers politely and tactfully
- Perform assignments by established deadlines and manage time effectively
- A flexible attitude with proven experience of working independently or with other members of a sales team
Duties And Responsibilities
- Assist Customer Operations Manager on various sales related tasks and projects.
- Provide customer service, sales and technical product support to direct customers, distributors and WAGO Regional Sales.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Receive requests for price quotations, purchase orders, order changes, adjustments, returns and cancellations directly from customers and distributors.
- Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing.
- Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness.
- Interaction with other personnel at WAGO to improve workflow, customer service and ensure on-time delivery.
This job description in no way states or implies that these are the only duties to be performed by this employee. Additional job related duties may be assigned as required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About WAGO Corporation
Since its founding in 1951, WAGO has been pioneering innovative connection systems in electrical engineering and electronics. The idea for the first WAGO terminal blocks was born in 1951; the first terminal blocks with spring clamp termination technology were presented at the Hanover Fair the same year.
Precisely designed and manufactured, spring-loaded connections not only guarantee a faster and easier connection, but also offer a higher safety level since the contact quality is largely independent of operator skill.
Now WAGO is the leading specialist of spring clamp termination technology and is providing components for automation technology. In 1977, the success story of the CAGE CLAMP® began – “vibration-proof, fast and maintenance-free connections.”
Safe operation for many devices, systems and installation depends on the unconditional reliability of our products.