About the role
Program Team Lead – Triveri House Fulltime: 1.0 FTE (Evenings/Weekends) ENVIROS – Who We Are Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.
Enviros helps our clients make strength-based changes to move to independence within a healthy community.
Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.
Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.
Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.
Why People Choose Enviros Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.
The Program – Triveri House Triveri House is a Place Based Supportive Housing program for young people (18-29) experiencing chronic and episodic homelessness. Adhering to a Harm Reduction model, the program works with the young adults to create stability and overall wellbeing in their lives through an intensive case management model (ICM).
The Position – Program Team Lead – Triveri House Accountabilities This section provides the key outcomes the position is accountable for and the activities that are required to achieve those outcomes.
- Direct Participant Care
- Facilitate House meetings once per month to capture the experience and voice of participants attending the program. The Team lead will also ensure ongoing satisfaction surveys competed routinely to be reviewed by program Supervisor.
- Using a trauma informed and culturally aware approach to create a physically and emotionally safe environment that supports program objectives
- Support cultural routines, access to resources, access and support in ceremonies and day-to-day discussion about cultural opportunities
- Using motivational interviewing, build and develop relationships with participants to provide effective support and through potentially challenging situations/behaviors
- Working with the Supervisor and Program team to understand the Stages of Change and how to integrate these into day-to-day activities that support the youth’s choices and goals
- In consultation with knowledge keepers, elders and program leadership, work to ensure culturally relevant programming is occurring and provided to program participants on a routine basis.
- Ensure support services are aligned with the agency’s Principle Based Practice, working collaboratively with the practice coach when instructed.
- Utilize tools and strategies that aid in supporting participants through challenges such as Anxiety and Depression, Addiction, and Sexual Exploitation.
- Ensuring voice and choice is recognized and planning is appropriate
- Help develop and actively engage with participants with day-to-day programming such as recreational activities as attending and participating in cultural activities, assisting with life skill development (cooking classes, sharing circles, recreational programming occurring
- Attend and contribute to staff meetings
- Provide crisis intervention and support to evening staff as primary leadership staff on site. Review incident reports and report to on call staff as necessary after hours.
- Other duties as required
- Documentation
- Oversight of staff accountabilities including ensuring staff complete documentation around noteworthy reports, medication administration, case notes, and critical incidents. Count narcotics, dispose of medication and order new bubble packages. Keep updated non-prescription consent forms in each youth-designated section. When medications are missed, communicating with staff and including supervisor so that they can follow up in supervision. Report and communicate with the supervisor regarding updates on Meds, MARS, sharps count, etc.
- The team lead will ensure there is a list of generated cleaning duties that staff are to complete. The team lead will provide this list to the program supervisor, and the program supervisor will assign tasks to staff.
- Team Lead will complete routine internal unit inspections to ensure compliance with RTA standards and landlord expectations.
- Maintain the fire binder by facilitating monthly fire drills, documenting them, and keeping the ICSPs, face sheets, AWOL, and community outing forms updated in it.
- Monitoring and updating participant file data, including routine audits of files to ensure compliance with accreditation and privacy standards.
- Complete and review Critical Incident Reports as required when on shift
- Participate in outcome reporting and outcome measures as directed by the Supervisor
- Support Case Management staff to ensure assessments, service plans, outcomes, program and participant files are current and up to date
- Other duties as required
- Organization and Administration
- Assist the program supervisor and manager in scheduling when needed.
- Attend monthly meetings, including but not limited to community of practice, supervisor group coaching, and the leadership meeting when time allows
- Ensure expenses are maintained in conjunction with the program Supervisor/Manager
- Support new evening staff by completing the shadow shift review and implementing the routine, structure, and expectations of the shift.
- Oversight of program supply and ordering needs pertianing to day to day programming.
The program team lead will have experience working within the homeless sector and/or working with youth and young adults at risk of homelessness. They will have a good understanding of trauma informed care, harm reduction and substance use and will be experienced in dealing with situations arising from these conditions such as and not limited to : Crisis Management, response to medical and mental health challenges and emergencies, and support with hygienic practices. For Consideration Applicants Will Need to Demonstrate the Following
- A degree or diploma in related field of study
- Experience leading group facilitation and life skill development.
- The ideal candidate would have 3 – 5 years of experience in working with youth and young adults who may be at risk of facing homelessness
- Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.
- A current criminal record check including vulnerable sector (completed within the last 6 months)
- A current Alberta Intervention Record check (completed within the last 12 months)
- A current First Aid and CPR/AED ‘C’ certificate
- A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted) and access to a reliable vehicle
How to Apply: https://enviros.criterionhcm.com/jobs/332/1/#134/apply
Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply. Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person Enviros is an equal opportunity employer. We thank all candidates for their interest; however only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries
About ENVIROS
Enviros is a diverse not-for-profit social services agency. We work with vulnerable individuals and families in Alberta.
Enviros provides intentionally designed, therapeutic programs that help children, youth, adults and families with mental health, addiction, and other challenges, to develop skills and foster resilience that ultimately creates healthy communities.
We offer a range of therapeutic programs designed to keep families safe and strong and to help children, youth and adults with addiction, mental health and other challenges that prevent them from reaching their full potential.
Some of our residential and community programs include:
Addiction and Mental Health Emotional/Behavioral Fetal Alcohol Spectrum Disorder (FASD) Youth Justice Support Family Support/Reunification Developmental Issues Child/Youth/Adult Stabilization
What Drives Us Our mission, vision and values inspire us every day to give back to those who use our services.
Our Mission Partnering with young people and families to take charge of their lives and actively choose the direction it takes.
Our Vision Reimagined lives, fulfilling potential and thriving in community.
Our Values Our six core values guide our practice and decision-making.
Passion – We have a real passion for people and the work that we do.
Ingenuity – We welcome creative and innovative thinking and solutions.
Authenticity – We want everyone to be genuine and who they really are.
Resilience – We are strong, adaptable, and problem solvers.
Belonging – We believe in meaningful community where no one feels left behind.
Quality – We set a high standard and expect everyone to give their very be.
Principle Based Practice Enviros’ Principle Based Practice is a model that utilizes principles to guide and drive action in practice, a decision-making tool in our interventions addressing critical areas of need, and the foundational structure of support for the crucial work we do incorporating strengths and culture into our day-to-day interactions. This model utilizes core principles to ensure a holistic approach is taken when supporting people. It ensures there is direction from the person served and an integrated planning mechanism where natural supports are present. This practice supports individuals to reach their vision for themselves and reduce reliance on systems.
Enviros developed our principles to reach across the organization and to be applicable in all areas of our service delivery continuum. They represent our core beliefs in supporting people. The definition and resulting action of principles are interwoven into the therapeutic models in each program and create a basis for implementation of other leading practices.
For more details: www.enviros.org
About the role
Program Team Lead – Triveri House Fulltime: 1.0 FTE (Evenings/Weekends) ENVIROS – Who We Are Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.
Enviros helps our clients make strength-based changes to move to independence within a healthy community.
Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.
Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.
Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.
Why People Choose Enviros Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.
The Program – Triveri House Triveri House is a Place Based Supportive Housing program for young people (18-29) experiencing chronic and episodic homelessness. Adhering to a Harm Reduction model, the program works with the young adults to create stability and overall wellbeing in their lives through an intensive case management model (ICM).
The Position – Program Team Lead – Triveri House Accountabilities This section provides the key outcomes the position is accountable for and the activities that are required to achieve those outcomes.
- Direct Participant Care
- Facilitate House meetings once per month to capture the experience and voice of participants attending the program. The Team lead will also ensure ongoing satisfaction surveys competed routinely to be reviewed by program Supervisor.
- Using a trauma informed and culturally aware approach to create a physically and emotionally safe environment that supports program objectives
- Support cultural routines, access to resources, access and support in ceremonies and day-to-day discussion about cultural opportunities
- Using motivational interviewing, build and develop relationships with participants to provide effective support and through potentially challenging situations/behaviors
- Working with the Supervisor and Program team to understand the Stages of Change and how to integrate these into day-to-day activities that support the youth’s choices and goals
- In consultation with knowledge keepers, elders and program leadership, work to ensure culturally relevant programming is occurring and provided to program participants on a routine basis.
- Ensure support services are aligned with the agency’s Principle Based Practice, working collaboratively with the practice coach when instructed.
- Utilize tools and strategies that aid in supporting participants through challenges such as Anxiety and Depression, Addiction, and Sexual Exploitation.
- Ensuring voice and choice is recognized and planning is appropriate
- Help develop and actively engage with participants with day-to-day programming such as recreational activities as attending and participating in cultural activities, assisting with life skill development (cooking classes, sharing circles, recreational programming occurring
- Attend and contribute to staff meetings
- Provide crisis intervention and support to evening staff as primary leadership staff on site. Review incident reports and report to on call staff as necessary after hours.
- Other duties as required
- Documentation
- Oversight of staff accountabilities including ensuring staff complete documentation around noteworthy reports, medication administration, case notes, and critical incidents. Count narcotics, dispose of medication and order new bubble packages. Keep updated non-prescription consent forms in each youth-designated section. When medications are missed, communicating with staff and including supervisor so that they can follow up in supervision. Report and communicate with the supervisor regarding updates on Meds, MARS, sharps count, etc.
- The team lead will ensure there is a list of generated cleaning duties that staff are to complete. The team lead will provide this list to the program supervisor, and the program supervisor will assign tasks to staff.
- Team Lead will complete routine internal unit inspections to ensure compliance with RTA standards and landlord expectations.
- Maintain the fire binder by facilitating monthly fire drills, documenting them, and keeping the ICSPs, face sheets, AWOL, and community outing forms updated in it.
- Monitoring and updating participant file data, including routine audits of files to ensure compliance with accreditation and privacy standards.
- Complete and review Critical Incident Reports as required when on shift
- Participate in outcome reporting and outcome measures as directed by the Supervisor
- Support Case Management staff to ensure assessments, service plans, outcomes, program and participant files are current and up to date
- Other duties as required
- Organization and Administration
- Assist the program supervisor and manager in scheduling when needed.
- Attend monthly meetings, including but not limited to community of practice, supervisor group coaching, and the leadership meeting when time allows
- Ensure expenses are maintained in conjunction with the program Supervisor/Manager
- Support new evening staff by completing the shadow shift review and implementing the routine, structure, and expectations of the shift.
- Oversight of program supply and ordering needs pertianing to day to day programming.
The program team lead will have experience working within the homeless sector and/or working with youth and young adults at risk of homelessness. They will have a good understanding of trauma informed care, harm reduction and substance use and will be experienced in dealing with situations arising from these conditions such as and not limited to : Crisis Management, response to medical and mental health challenges and emergencies, and support with hygienic practices. For Consideration Applicants Will Need to Demonstrate the Following
- A degree or diploma in related field of study
- Experience leading group facilitation and life skill development.
- The ideal candidate would have 3 – 5 years of experience in working with youth and young adults who may be at risk of facing homelessness
- Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.
- A current criminal record check including vulnerable sector (completed within the last 6 months)
- A current Alberta Intervention Record check (completed within the last 12 months)
- A current First Aid and CPR/AED ‘C’ certificate
- A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted) and access to a reliable vehicle
How to Apply: https://enviros.criterionhcm.com/jobs/332/1/#134/apply
Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply. Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person Enviros is an equal opportunity employer. We thank all candidates for their interest; however only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries
About ENVIROS
Enviros is a diverse not-for-profit social services agency. We work with vulnerable individuals and families in Alberta.
Enviros provides intentionally designed, therapeutic programs that help children, youth, adults and families with mental health, addiction, and other challenges, to develop skills and foster resilience that ultimately creates healthy communities.
We offer a range of therapeutic programs designed to keep families safe and strong and to help children, youth and adults with addiction, mental health and other challenges that prevent them from reaching their full potential.
Some of our residential and community programs include:
Addiction and Mental Health Emotional/Behavioral Fetal Alcohol Spectrum Disorder (FASD) Youth Justice Support Family Support/Reunification Developmental Issues Child/Youth/Adult Stabilization
What Drives Us Our mission, vision and values inspire us every day to give back to those who use our services.
Our Mission Partnering with young people and families to take charge of their lives and actively choose the direction it takes.
Our Vision Reimagined lives, fulfilling potential and thriving in community.
Our Values Our six core values guide our practice and decision-making.
Passion – We have a real passion for people and the work that we do.
Ingenuity – We welcome creative and innovative thinking and solutions.
Authenticity – We want everyone to be genuine and who they really are.
Resilience – We are strong, adaptable, and problem solvers.
Belonging – We believe in meaningful community where no one feels left behind.
Quality – We set a high standard and expect everyone to give their very be.
Principle Based Practice Enviros’ Principle Based Practice is a model that utilizes principles to guide and drive action in practice, a decision-making tool in our interventions addressing critical areas of need, and the foundational structure of support for the crucial work we do incorporating strengths and culture into our day-to-day interactions. This model utilizes core principles to ensure a holistic approach is taken when supporting people. It ensures there is direction from the person served and an integrated planning mechanism where natural supports are present. This practice supports individuals to reach their vision for themselves and reduce reliance on systems.
Enviros developed our principles to reach across the organization and to be applicable in all areas of our service delivery continuum. They represent our core beliefs in supporting people. The definition and resulting action of principles are interwoven into the therapeutic models in each program and create a basis for implementation of other leading practices.
For more details: www.enviros.org