About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Job Summary: The Receptionist provides a welcoming and professional first point of contact for visitors and callers, supporting the smooth operation of the office through effective communication and administrative assistance.

Primary Responsibilities:

• Provide a welcoming and professional first point of contact, greeting and welcoming visitors, clients, and vendors in a professional and friendly manner.
• Uphold professional standards of conduct and represent both the client site and the external company positively.
• Manage the visitor sign-in/sign out process, issue and collect visitor passes, and ensure adherence to security procedures.
• Set up new/replacement/temporary building access cards as required and maintain inadequate supply of visitor badges.
• Inform employees when a guest has arrived.
• Answer telephone calls promptly and inform or advise accordingly.
• Maintain logs of visitor activity, facilities and deliveries, validating accreditation.
• Liaise with building management, security, cleaning contractors, or facilities teams regarding deliveries, maintenance, or access requests.
• Have access to an employee directory.
• Provide general corporate and office information to visitors and answer possible questions they may have.
• Handle incoming and outgoing deliveries, mail, and courier services, ensuring timely distribution or pickup.
• Help coordinate the transportation to the offsite print hub of any content required to be included in weekly bags.
• Train temporary and relief staff members, outlining appropriate standards of professionalism and performance and identifying need for temporary assistance.
• Maintain a clean, organized, and welcoming reception area at all times.
• Prep meeting rooms to include arranging chairs, tidying up, cleaning whiteboards, cleaning boardroom table, light A/V support.
• Report any issues or incidents at reception promptly.
• Participate in ongoing training or site briefings.
• Other duties as assigned by Xerox/Rexall Pharmacy Group Ltd.

Skills and Qualifications:

• High school diploma or equivalent; post-secondary education is an asset.
• 3 + years of experience in a receptionist or administrative role, preferably in a corporate setting.
• Proficiency in Microsoft Office Suite (Word, Excel Outlook) and Microsoft Teams.
• Strong understanding of customer service principles and professional etiquette.
• Friendly, approachable, and professional demeanor when interacting with clients, vendors and visitors.
• Awareness and adherence to privacy and confidentiality requirements.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities with attention to detail.
• Experience with digital appointment or visitor management systems is an advantage.
• Quick problem-solving skills and adaptability to changing procedures or technology.
• Ability to work independently.

Additional Benefits:

• Paid time off, plus holidays and personal days
• Substantial growth opportunities for future career development within a supportive and collaborative company culture.

With Our Technology, Build Your Future at Xerox. Apply Now!