About ITRAK 365

We are a dynamic and rapidly growing technology company serving our customers with ITRAK 365’s unique solution that transforms how frontline workers engage in the workflows of the digital enterprise. We focus on five operational solution areas: Safety Management, Connected Operations, Training & Competency, Disability Management, and Contractor Management. Since 2019, we have established ourselves as an industry leader, experiencing dramatic growth in product offerings and customer adoption. We service companies that want to transform connections between frontline operations using digital technologies and AI. Our deep go-to-market partnership with Microsoft and niche focus on industries with growing safety, compliance, and operational needs are servicing new customers across all aspects of the energy industry, as well as mining, forestry, and public sector clientele.

Location: Remote work as an option and some travel expected to service customers or attend events.

About You

As a Microsoft Applications Specialist, you will contribute to the overall success of ITRAK 365 within our customers. You will leverage your ITRAK 365, Dynamics 365, and Power Platform expertise to become a trusted advisor and create innovative, results-driven solutions that expand ITRAK 365 deeper in the customer base while providing more value with the solution. Your creativity and hands-on approach with customers will aid in taking our growth to the next level.

What you’ll do and how you’ll have an impact

• Build and maintain strong, long-term business relationships with our customers;
• Leverage your ITRAK 365, Dynamics 365, and Power Platform expertise to service our customers as a trusted advisor and Subject Matter Expert (SME);
• Provide support for Power Platform and Dynamics 365 licensing and consumption;
• Drive successful ITRAK 365 implementations and growth;
• Embrace AI technologies such as ChatGPT and Microsoft Copilot to be more efficient in your job and support our customers' adoption of AI and the ITRAK 365 Copilots;
• Participate in all stages of an ITRAK 365 project, including discovery, analysis/design, configuration and deployment;
• Train and support your customers and teammates as required;
• Assist the Sales Team when required to help close new deals;
• Your days will be filled with customers eager to get your time (minimum billable utilization target of 60%);
• You will be constantly growing your business knowledge and technical expertise.

What we’re looking for

• Hands-on with Microsoft Power Platform: 2+ years of experience with Power Apps (Canvas & Model-driven), Power Automate, Power BI, Dataverse, and Licensing;
• Solution Implementation: Building apps, workflows, and dashboards; configuring environments; integrating with Microsoft 365, Dynamics 365, and other software;
• Customization & Configuration: Creating custom tables, forms, and views; managing security roles and permissions;
• Basic Development Skills: Understanding of formulas, expressions, and low-code scripting;
• Data Handling: Familiarity with data modeling, connectors, and integration with external systems;
• Legally entitled to work in Canada;
• Willingness to travel occasionally.

ITRAK 365 Values

At ITRAK 365, our values are at the heart of everything we do. From hiring to client engagement, we strive to embody our values in all aspects of our business. Learn more about our values by visiting our website at https://itrak365.com/about-us .

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