About the role
Job Requisition Id: 194267
Business Function: Delivery Operations
Primary City: Weyburn
**Other Location(s):**Estevan
Province: Saskatchewan
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 02
Number of Vacancies: 1
Job Closing Date (YYYY-MM-DD): 2025-09-18
Job Description
Reporting to the Local Area Manager, leads all Operations for an assigned geographical area including: the collection, sortation, transportation and delivery of mail as well as retail outlets. Ensures service commitments and quality and safety standards are met while effectively managing costs. Manages the contractual relationships with retail dealers and other service providers. Promotes and maintains good relations with municipal officials and communities and manages customer issues.
Job Responsibilities
Below are the main job requirements and responsibilities for the Superintendent, Local Area Operations.
- Oversees all facets of mail operations including Collection, Sortation, Transportation and Delivery, and Retail for the assigned geographic area. Manages contingencies to minimize impact on service standards.
- Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts investigations and inspections, and reports and follows up on accident incidences or unsafe working conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May chair or participate as a member of the local health and safety committee.
- Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreements, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff.
- Monitors growth projections and recommends equipment, assets and labour required to meet the forecasted workload. Proposes annual plans and budgets; administers the operating budgets for all facilities within their designated area.
- Ensures corporate assets and equipment are used efficiently and effectively; ensures corporate and contracted vehicle loads and schedules are optimal to meet service commitments and minimize operating costs. Verifies that contractors meet volumes and other specifications before authorizing requests for payment.
- Monitors contracted services to ensure compliance to contract and CPC expectations for services such as: CUS, cleaning, snow removal etc. Ensures corrective action is taken.
Job Responsibilities (continued)
- Ensures corporate assets and equipment are used efficiently and effectively; ensures corporate and contracted vehicle loads and schedules are optimal to meet service commitments and minimize operating costs. Verifies that contractors meet volumes and other specifications before authorizing requests for payment.
- Analyzes and reports on operational performance; leads and or participates in the development and implementation of plans to improve operational effectiveness. Approves major changes proposed by employees, for example: staff schedules, location of street furniture and the arrangement of individual letter carrier and or RSMC routes for greater efficiency.
- Manages retail activity in both corporate and dealer locations including: corporate standards, service and support, merchandising and inventory management, general postal operations and employee training, general financial operations and controls, corporate brand and image. Plans, organizes and facilitates meetings with retail operators to update them on developments and corporate direction.
- Participates in the development of retail revenue targets and operating plans. Monitors sales, revenues and operating budgets in all assigned retail outlets, and develops strategies to resolve shortfalls and capitalize on opportunities.
- Evaluates private sector retail outlet performance including: sales, training and financial controls. Coaches and services private sector outlets to support revenue generation, customer service, inventory control and growth and market penetration.
- Maintains solid relationships with municipal officials and members of the local and area business community. Meets with Commercial Sales representatives and local commercial customers to optimize the relationship. Solicits new business and influences customer perception of corporate products and initiatives as competitive in terms of price and service. Projects professional service standards and ensures customer experience is a priority when investigating and resolving service issues and customer complaints.
Qualifications
Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
Experience
- Minimum 2 years’ experience as a supervisor in mail processing and/or collection and delivery/transportation OR
- Minimum 4 years’ experience managing a team within a unionized environment
- Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
Other Candidate Requirements
-
Possess a valid permanent driver’s license (no graduated or temporary license)
-
Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:
a) Have not received more than 2 moving violations in last 3 year
b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 years
Assets
- Post-secondary degree/diploma
- Experience managing a team within a retail or service industry environment
- Experience working in a customer service role
Other Information
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
About Canada Post
As the country’s leading ecommerce parcel delivery company, we are committed to the greener good and delivering a stronger Canada.
Canadians are at the heart of everything we do. We are dedicated to serving communities and businesses from coast to coast to coast, and are transforming to meet their rapidly evolving needs and expectations.
Delivering for Canadians
We are the only delivery organization with the network – and commitment – to serve all Canadians.
We deliver to all of the more than 17 million addresses in urban, rural and remote locations across Canada.
We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country.
Our nearly 68,000 employees are the heart of our company and our greatest ambassadors. They connect us with Canadians and are proud to serve the communities where they live and work.
United in purpose
The needs of Canadians are changing significantly, and we are changing with them. Our purpose and transformation plan, A Stronger Canada – Delivered, is our commitment to the country we proudly serve. It is anchored by three pillars:
Delivering for all Canadians - We are committed to delivering more by expanding capacity, improving service and tracking, and stepping up for small businesses.
Social and environmental leadership - More than ever, we are dedicated to diversity and inclusion, protecting the environment and reconciliation with Indigenous and northern communities.
Our employee promise - Our employees are the face, spirit and future of Canada Post. Putting their needs at the forefront is a priority – and always will be.
About the role
Job Requisition Id: 194267
Business Function: Delivery Operations
Primary City: Weyburn
**Other Location(s):**Estevan
Province: Saskatchewan
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 02
Number of Vacancies: 1
Job Closing Date (YYYY-MM-DD): 2025-09-18
Job Description
Reporting to the Local Area Manager, leads all Operations for an assigned geographical area including: the collection, sortation, transportation and delivery of mail as well as retail outlets. Ensures service commitments and quality and safety standards are met while effectively managing costs. Manages the contractual relationships with retail dealers and other service providers. Promotes and maintains good relations with municipal officials and communities and manages customer issues.
Job Responsibilities
Below are the main job requirements and responsibilities for the Superintendent, Local Area Operations.
- Oversees all facets of mail operations including Collection, Sortation, Transportation and Delivery, and Retail for the assigned geographic area. Manages contingencies to minimize impact on service standards.
- Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts investigations and inspections, and reports and follows up on accident incidences or unsafe working conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May chair or participate as a member of the local health and safety committee.
- Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreements, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff.
- Monitors growth projections and recommends equipment, assets and labour required to meet the forecasted workload. Proposes annual plans and budgets; administers the operating budgets for all facilities within their designated area.
- Ensures corporate assets and equipment are used efficiently and effectively; ensures corporate and contracted vehicle loads and schedules are optimal to meet service commitments and minimize operating costs. Verifies that contractors meet volumes and other specifications before authorizing requests for payment.
- Monitors contracted services to ensure compliance to contract and CPC expectations for services such as: CUS, cleaning, snow removal etc. Ensures corrective action is taken.
Job Responsibilities (continued)
- Ensures corporate assets and equipment are used efficiently and effectively; ensures corporate and contracted vehicle loads and schedules are optimal to meet service commitments and minimize operating costs. Verifies that contractors meet volumes and other specifications before authorizing requests for payment.
- Analyzes and reports on operational performance; leads and or participates in the development and implementation of plans to improve operational effectiveness. Approves major changes proposed by employees, for example: staff schedules, location of street furniture and the arrangement of individual letter carrier and or RSMC routes for greater efficiency.
- Manages retail activity in both corporate and dealer locations including: corporate standards, service and support, merchandising and inventory management, general postal operations and employee training, general financial operations and controls, corporate brand and image. Plans, organizes and facilitates meetings with retail operators to update them on developments and corporate direction.
- Participates in the development of retail revenue targets and operating plans. Monitors sales, revenues and operating budgets in all assigned retail outlets, and develops strategies to resolve shortfalls and capitalize on opportunities.
- Evaluates private sector retail outlet performance including: sales, training and financial controls. Coaches and services private sector outlets to support revenue generation, customer service, inventory control and growth and market penetration.
- Maintains solid relationships with municipal officials and members of the local and area business community. Meets with Commercial Sales representatives and local commercial customers to optimize the relationship. Solicits new business and influences customer perception of corporate products and initiatives as competitive in terms of price and service. Projects professional service standards and ensures customer experience is a priority when investigating and resolving service issues and customer complaints.
Qualifications
Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
Experience
- Minimum 2 years’ experience as a supervisor in mail processing and/or collection and delivery/transportation OR
- Minimum 4 years’ experience managing a team within a unionized environment
- Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
Other Candidate Requirements
-
Possess a valid permanent driver’s license (no graduated or temporary license)
-
Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:
a) Have not received more than 2 moving violations in last 3 year
b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 years
Assets
- Post-secondary degree/diploma
- Experience managing a team within a retail or service industry environment
- Experience working in a customer service role
Other Information
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
About Canada Post
As the country’s leading ecommerce parcel delivery company, we are committed to the greener good and delivering a stronger Canada.
Canadians are at the heart of everything we do. We are dedicated to serving communities and businesses from coast to coast to coast, and are transforming to meet their rapidly evolving needs and expectations.
Delivering for Canadians
We are the only delivery organization with the network – and commitment – to serve all Canadians.
We deliver to all of the more than 17 million addresses in urban, rural and remote locations across Canada.
We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country.
Our nearly 68,000 employees are the heart of our company and our greatest ambassadors. They connect us with Canadians and are proud to serve the communities where they live and work.
United in purpose
The needs of Canadians are changing significantly, and we are changing with them. Our purpose and transformation plan, A Stronger Canada – Delivered, is our commitment to the country we proudly serve. It is anchored by three pillars:
Delivering for all Canadians - We are committed to delivering more by expanding capacity, improving service and tracking, and stepping up for small businesses.
Social and environmental leadership - More than ever, we are dedicated to diversity and inclusion, protecting the environment and reconciliation with Indigenous and northern communities.
Our employee promise - Our employees are the face, spirit and future of Canada Post. Putting their needs at the forefront is a priority – and always will be.