About the role
Job Description Summary: The Regional Administrator plays a crucial role in supporting the administrative and operational efficiency of regional site offices. Reporting directly to the Director, Residential Operations (DRO), the Regional Administrator coordinates various tasks, ensures smooth day-to-day operations, and promotes positive relations with residents and team members.
What You'll Get To Do Data Collection & Analysis:
- Analyze and interpret market data, consumer behaviour, and industry trends to inform strategic marketing decisions.
- Leverage analytics tools to extract actionable insights that support decision-making.
- Develop and recommend strategic marketing initiatives based on data-driven insights.
- Monitor the effectiveness of marketing campaigns to optimize performance.
- Track trends in real estate, demographics, and economic factors impacting property management and development.
- Gather and assess data on market conditions, customer behavior, and competitor activities to refine strategies.
Process Execution And Monitoring
- Oversee the execution of key operational processes, including performing regular audits to ensure the proper execution and maintenance of processes such as KPIs, scorecards, etc.
Maintenance Requests, Non-Compliance, And Fire Life Safety
- Administer regulatory life safety and non-compliance issues.
- Coordinate and facilitate the timely resolution of maintenance requests in accordance with company policies.
- Monitor, track, and maintain health and safety compliance documentation.
Operational Support And Training
- Assist in the rollout and implementation of operational initiatives and improvements.
- Provide administrative training to new and existing staff, including Building Representatives, Administrators, etc.
- Conduct site visits as necessary to ensure operational efficiency.
General Administrative Duties
- Draft resident correspondences and communications.
- Generate reports including building and unit inspections.
- Maintain accurate resident files, including contact information.
- Foster positive resident relations and ensure customer service excellence.
- Serve as the central point of contact between residents, Managers, and the Director.
- Perform additional administrative tasks as directed by the Director.
Who You Are
- Ability to handle a variety of administrative tasks, prioritize effectively, and maintain attention to detail.
- Proven ability to build and maintain positive relationships with residents, managers, and team members, ensuring exceptional service delivery.
- Strong verbal and written communication skills, with the ability to draft clear correspondences and engage effectively with diverse groups.
- Ability to manage multiple tasks simultaneously, prioritize deadlines, and maintain efficiency in a fast-paced environment.
- Familiarity with property management software (Yardi preferred) and proficiency in Microsoft Office.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca . We encourage all qualified candidates to apply.
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.
About the role
Job Description Summary: The Regional Administrator plays a crucial role in supporting the administrative and operational efficiency of regional site offices. Reporting directly to the Director, Residential Operations (DRO), the Regional Administrator coordinates various tasks, ensures smooth day-to-day operations, and promotes positive relations with residents and team members.
What You'll Get To Do Data Collection & Analysis:
- Analyze and interpret market data, consumer behaviour, and industry trends to inform strategic marketing decisions.
- Leverage analytics tools to extract actionable insights that support decision-making.
- Develop and recommend strategic marketing initiatives based on data-driven insights.
- Monitor the effectiveness of marketing campaigns to optimize performance.
- Track trends in real estate, demographics, and economic factors impacting property management and development.
- Gather and assess data on market conditions, customer behavior, and competitor activities to refine strategies.
Process Execution And Monitoring
- Oversee the execution of key operational processes, including performing regular audits to ensure the proper execution and maintenance of processes such as KPIs, scorecards, etc.
Maintenance Requests, Non-Compliance, And Fire Life Safety
- Administer regulatory life safety and non-compliance issues.
- Coordinate and facilitate the timely resolution of maintenance requests in accordance with company policies.
- Monitor, track, and maintain health and safety compliance documentation.
Operational Support And Training
- Assist in the rollout and implementation of operational initiatives and improvements.
- Provide administrative training to new and existing staff, including Building Representatives, Administrators, etc.
- Conduct site visits as necessary to ensure operational efficiency.
General Administrative Duties
- Draft resident correspondences and communications.
- Generate reports including building and unit inspections.
- Maintain accurate resident files, including contact information.
- Foster positive resident relations and ensure customer service excellence.
- Serve as the central point of contact between residents, Managers, and the Director.
- Perform additional administrative tasks as directed by the Director.
Who You Are
- Ability to handle a variety of administrative tasks, prioritize effectively, and maintain attention to detail.
- Proven ability to build and maintain positive relationships with residents, managers, and team members, ensuring exceptional service delivery.
- Strong verbal and written communication skills, with the ability to draft clear correspondences and engage effectively with diverse groups.
- Ability to manage multiple tasks simultaneously, prioritize deadlines, and maintain efficiency in a fast-paced environment.
- Familiarity with property management software (Yardi preferred) and proficiency in Microsoft Office.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca . We encourage all qualified candidates to apply.
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.