About the role
About Us
The Joint Cannabis has been proudly serving customers across the Prairies and Canada since 2007. Starting as a tobacconist and glass galley before legalization, we’ve grown into one of the region’s leading cannabis retailers. Today, we operate multiple locations in Manitoba and Saskatchewan, offering an unmatched selection of cannabis and accessories at competitive prices.
**Our mission is simple:**to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We’re passionate about staying ahead of trends and offering one of the most extensive selections of cannabis and accessories across the Prairies, at prices that make sense. When you join The Joint, you’re joining a team that values curiosity, collaboration, and growth. We believe in creating an environment where employees feel supported, empowered, and proud to deliver exceptional experiences every day.
Job Overview: The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the General Manager.
This role acts as a key point of contact on the sales floor, ensuring customers receive prompt, friendly service and addressing any concerns that arise. The Retail Assistant Store Manager helps create a positive team environment through coaching, motivation, and consistent application of company standards.
All Retail Assistant Store Managers are expected to champion compliance and education by modeling best practices, reinforcing policy, and ensuring the team operates in alignment with regulatory requirements and company processes.
Competencies and Requirements
- Written and verbal communication.
- Leadership and management.
- Organization, time management, and attention to detail.
- An understanding of the services or products that the business sells and the industry that it works in.
- Ability to explain complex concepts to customers and trainees.
- Ability to interpret and analyze sales statistics.
- Ability to use basic accounting and budgeting skills.
- Available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
Essential Duties and Responsibilities
- Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
- Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
- Build team commitment to high standards of service, exceeding customer expectations and leading by example.
- Monitor sales activities to ensure customers receive satisfactory service and quality goods.
- Adhere to all regulatory requirements by following processes and structure to ensure compliance.
- Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
- Assist General Manager with training and managing all employees in execution of daily tasks and to maximize sales.
- Manage all employees in execution of daily tasks and to maximize sales.
- Support proper channels of communication that exist between the store, supervisors, and corporate partners.
- Exercise judgment and discretion independently and in conjunction with the General Manager in the day-to-day operations of the store.
- Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
- Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
- Assist with Shift Supervisor responsibilities as the workday may require.
Qualifications
- Minimum of 2 years of work experience in the retail industry.
- Minimum of 1 year work experience in a supervisory role in a retail environment.
- Clear criminal record.
- Provincial Cannabis Certification.
- Excellent verbal and written communication skills.
- Must be 19+
Working Conditions
- Ability to remain on your feet for extended periods during shifts
- Comfortable lifting and moving items up to 25 pounds as needed
- Flexibility to work additional hours or overtime when required
**Hours:**Must be available between 6:15 AM – 12:30 AM, Monday to Sunday
**Job Type:**Full-time
The Joint Cannabis respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
- This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *
About The Joint Cannabis
The Joint is committed to providing competitive prices, a wide selection, and great customer service!
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About the role
About Us
The Joint Cannabis has been proudly serving customers across the Prairies and Canada since 2007. Starting as a tobacconist and glass galley before legalization, we’ve grown into one of the region’s leading cannabis retailers. Today, we operate multiple locations in Manitoba and Saskatchewan, offering an unmatched selection of cannabis and accessories at competitive prices.
**Our mission is simple:**to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We’re passionate about staying ahead of trends and offering one of the most extensive selections of cannabis and accessories across the Prairies, at prices that make sense. When you join The Joint, you’re joining a team that values curiosity, collaboration, and growth. We believe in creating an environment where employees feel supported, empowered, and proud to deliver exceptional experiences every day.
Job Overview: The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the General Manager.
This role acts as a key point of contact on the sales floor, ensuring customers receive prompt, friendly service and addressing any concerns that arise. The Retail Assistant Store Manager helps create a positive team environment through coaching, motivation, and consistent application of company standards.
All Retail Assistant Store Managers are expected to champion compliance and education by modeling best practices, reinforcing policy, and ensuring the team operates in alignment with regulatory requirements and company processes.
Competencies and Requirements
- Written and verbal communication.
- Leadership and management.
- Organization, time management, and attention to detail.
- An understanding of the services or products that the business sells and the industry that it works in.
- Ability to explain complex concepts to customers and trainees.
- Ability to interpret and analyze sales statistics.
- Ability to use basic accounting and budgeting skills.
- Available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
Essential Duties and Responsibilities
- Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
- Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
- Build team commitment to high standards of service, exceeding customer expectations and leading by example.
- Monitor sales activities to ensure customers receive satisfactory service and quality goods.
- Adhere to all regulatory requirements by following processes and structure to ensure compliance.
- Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
- Assist General Manager with training and managing all employees in execution of daily tasks and to maximize sales.
- Manage all employees in execution of daily tasks and to maximize sales.
- Support proper channels of communication that exist between the store, supervisors, and corporate partners.
- Exercise judgment and discretion independently and in conjunction with the General Manager in the day-to-day operations of the store.
- Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
- Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
- Assist with Shift Supervisor responsibilities as the workday may require.
Qualifications
- Minimum of 2 years of work experience in the retail industry.
- Minimum of 1 year work experience in a supervisory role in a retail environment.
- Clear criminal record.
- Provincial Cannabis Certification.
- Excellent verbal and written communication skills.
- Must be 19+
Working Conditions
- Ability to remain on your feet for extended periods during shifts
- Comfortable lifting and moving items up to 25 pounds as needed
- Flexibility to work additional hours or overtime when required
**Hours:**Must be available between 6:15 AM – 12:30 AM, Monday to Sunday
**Job Type:**Full-time
The Joint Cannabis respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
- This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *
About The Joint Cannabis
The Joint is committed to providing competitive prices, a wide selection, and great customer service!