Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Functional Recovery Support Case Manager, you will manage a caseload of individuals engaged in treatment or post-assessment services, supporting them across all stages of recovery — from assessment and engagement through to sustained recovery and return to work (RTW). You’ll work as part of a collaborative team to deliver tailored recovery planning, connect clients to needed supports, and ensure progress is monitored and communicated effectively.

If you’re motivated by work that helps people achieve lasting recovery and meaningful return to work, and you thrive in a role that combines client service, problem-solving, and collaboration, you’ll love it here.

What You’ll Be Doing

• Manage a service caseload implementing and reviewing ongoing treatment plans while liaising closely with the full range of services, workers, and referral sources.
• Connecting participants to needed community resources and recovery supports, including but not limited to health care, SUD treatment, and mental health treatment, with an array tailored to the participant's needs and goals
• Work with the participant, the referral source and other healthcare providers to support the participant
• Provide updates to Clinical Lead and referral source with regards to compliance with treatment recommendations
• Work collaboratively with service providers to promote individual service user progression from engagement, through structured treatment.
• Monitor each case to ensure the participant is attending as required on the pre-approved timetable and intervention count
• Review the content of Service Provider documentation and identify the need for clinical lead involvement if there are concerns about the content
• Document activity within clinical records in accordance with departmental expectations

What We’re Looking For

• Bachelor’s degree in Psychology, Social Work, or related health discipline preferred (equivalent experience considered)
• 2–5 years of experience in administration or case management, with preference for case management background
• Knowledge of case management principles and practices is an asset
• Ability to read and interpret policy wording
• Strong organizational, decision-making, and communication skills
• Ability to work independently while contributing effectively to a team
• Strong problem-solving, conflict management, and attention to detail
• Caring, approachable, objective, and committed to exceptional client service
• Proficiency with MS Office (Word, Excel, PowerPoint)

Why work with us Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.