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Claims Administrative Assistant- Temporary Full-Time (12 months)

Co-operators13 days ago
Guelph, ON
Mid Level
full_time

About the role

Company: CGIC
Department: Claims
Employment Type: Temporary Full-Time (12 months)
Work Model: Office-Based

Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As the Claims Administrative Assistant, you will perform a broad range of support services and administrative duties that allow leaders and team members be successful in delivering superior client service, quality file management and control of loss costs.

How you will create impact:

  • Performing administrative tasks, including payment assistance, claim file set up, word processing, database administration and report requests.

  • Supporting the team by assigning and distributing new claims work, maintaining paper and electronic files and coordinating logistics of meetings and events.

  • Providing telephone support and reception services as required, involving broad interaction with clients and colleagues.

  • Assisting management with office space and equipment activities, tasks associated with new employees and other projects as assigned.

How you will succeed:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.

  • You leverage critical thinking skills to identify problems and proactively propose solutions.

  • Your strong communication skills allow you to clearly convey messages.

  • You’re an effective team player who shares knowledge to support your peers.

To join our team:

  • You have one year of related business administrative experience.

  • You have completed post-secondary education in insurance, risk management or a related discipline.

  • You have or are working towards the Chartered Insurance Professional (CIP) designation.

  • You have basic knowledge of insurance and/or claims processes.

What you need to know:

  • You will travel occasionally.
  • Frequent movement, moderate exertion and the ability to lift or move up to 50Lbs is required.
  • Extended work hours, including evenings and weekends, may be required.
  • You will work on a virtual team or remotely. A high degree of autonomy is required.
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

About Co-operators

Financial Services
5001-10,000

As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.

We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.

With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.

Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.