Company Description UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 20,000 members of TeamUHN, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education at UHN and West Park Healthcare Centre. As Canada's top research hospital, the scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

The UHN Connected Care team is focused on changing the way care is delivered and experienced. We are known for our ability to deliver scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.

Today, we break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

Job Description Union: Non-Union

Department: UHN Connected Care

Site: Toronto Western Hospital

Reports to: Project Director

Hours: 37.5 hours per week

Status: Permanent Full-time

Closing Date: September 2nd 2025

Position Summary The Senior Project Manager is a key leader within the Connected Care portfolio, reporting to the Project Director. Their initial area of focus will be implementation of a Central Intake model for referrals across the Toronto Region in close collaboration with Ontario Health. This work supports the broader strategic vision of advancing integrated and patient-centered care across the continuum.

The Senior Project Manager will lead a project team and work closely with healthcare providers, system administrators, and interest holders across the region. They will facilitate working groups, steering committees, and advisory bodies to co-design and implement innovative models of care enabled by digital solutions.

This position plays a critical role in shaping and executing transformative initiatives that span local, regional, and provincial levels. Success in this role requires a strong health system lens, the ability to mobilize cross-sector collaboration, and expertise in project and change management. The Senior Project Manager will ensure that Connected Care initiatives are delivered effectively, sustainably, and in alignment with UHN’s strategic goals and values.

Responsibilities Include

• Lead and manage multiple projects simultaneously from initiation to completion within a multi-disciplinary team, monitoring deliverables to ensure high-quality and on-budget completion.
• Mobilize and guide a high-performing team to advance strategic initiatives within Connected Care.
• Drive change management and stakeholder communications, maintaining a strong customer service focus across diverse internal and external groups.
• Build and maintain relationships with project sponsors and stakeholders at all levels to support successful project and program outcomes.
• Monitor stakeholder engagement and project progress, proactively identifying and addressing risks and issues.
• Oversee human resource functions including recruitment, staff development, performance management, and issue resolution in collaboration with People and Culture and leadership.
• Manage program budgets in partnership with finance teams.

Qualifications

• Undergraduate Degree required in Health Informatics, Computer Science, Industrial Engineering, Business or related field; Master’s degree in Healthcare Administration, Business Administration or related field is preferred
• PMP and Change Management designation an asset
• Minimum 6 -10 years Healthcare Project and Management experience
• Demonstrated track record of successfully delivering large, complex projects, preferably in a public-sector environment with multiple stakeholders is preferred
• Demonstrated ability to integrate both project and change management methodologies effectively
• Ability to communicate effectively with senior management from both internal and external healthcare organizations, and project stakeholders
• Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project team, subject matter experts and present approach to senior leadership
• Ability to independently manage multiple projects, prioritize multiple conflicting priorities
• Excellent interpersonal and client relationship skills
• Supervisory or managerial experience
• Ability to perform in multiple roles which contribute to project, operational or strategic goals/initiatives
• Strong tactical and good critical strategic thinking
• Proven ability to adapt to a fast-paced, dynamic environment
• Strong presentation, writing, and/or training skills
• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
• Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project

Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.