Top Benefits
About the role
3 months ago Openings: 1 Job Applicants: 0
Dr. Phone Fix - Maple , 1490 Major MacKenzie Dr W D13, Maple, ON L6A 4H6, Canada
22.00 CAD / Per Hour
Description
Job description
Dr. Phone Fix is Canada’s “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.
Position Summary
Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.
Responsibilities
- Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
- Greet customers and answer phone calls in a professional, courteous, friendly manner
- Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
- Organize, receive stock and mage inventory in accordance with Company requirements
- Open and close duties, as well as regular cleaning and dusting
Skills
- Strong aptitude, desire and/or experience in repairing electronics
- Knowledge of Android and Apple operating systems
- Strong technical, problem solving and analytical skills
- Ability to prioritize and multitask with strong attention to detail
- Knowledge of smartphone and tablet functionality both hardware and software
- Self motivated and sales driven you have the ability to connect with and influence customers
- Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
- Transparent, Honest and Trustworthy
- Work best in a collaborative, small team environment
- Ability to work flexible retail hours
Salary and Benefits
- Competitive hourly wages
- Professional training, growth, and development opportunities
- Employee discount on goods and services
Job Types: Full-time, Permanent
Additional pay:
- Commission pays
Schedule:
- 8-hour shift
- Monday to Friday
- Weekends
Experience:
- sales: 2 years (required)
- cell phone repair: 1 year (required)
- Computer repair: 1 year (preferred)
Work remotely:
- No
Supplemental pay types:
- Commission pay
Language:
- English (required)
About Dr. Phone Fix
At Dr. Phone Fix, we’re committed to revolutionizing the cell phone repair and pre-owned device market. Led by an unstoppable entrepreneur with years of industry expertise, our mission is to deliver outstanding customer service while providing high-quality, fast, and reliable repair solutions.
The company has grown from humble beginnings to a trusted national chain with 35 stores across Canada. We are proud to be an Authorized Service Centre for major OEM manufacturers. We maintain rigorous standards for all repairs, using only quality parts and offering a lifetime warranty on our repair services. In addition to repairs, we offer high-quality certified pre-owned devices that undergo a comprehensive 54-point inspection and come with a one-year warranty. This ensures that our customers not only save money but also receive reliable, certified devices.
Founded in 2019, Dr. Phone Fix has been recognized (honoured) at award events in England, Italy, Turkey and Canada with numerous International and local awards for growth, customer excellence and sustainability in competitions and has been named one of Canada’s Top Ten Growth Companies by the country’s leading business publication, the Globe and Mail.
Our success is driven by our knowledgeable, friendly staff who strive to exceed customer expectations every day. We believe in building trust through quality, speed, and transparency, which has made us a trusted brand for repairs, pre-owned devices, and customer service excellence.
Our promise? High-quality parts, lifetime warranties, fair prices, and an experience that brings customers back as repeat business. Whether you're looking for quick repairs, certified preowned devices, or tech advice, Dr. Phone Fix is here to provide exceptional service every time.
For inquiries, partnerships, or just to learn more about what we do, connect with us here!
Let us help you stay connected, with service that goes above and beyond.
Top Benefits
About the role
3 months ago Openings: 1 Job Applicants: 0
Dr. Phone Fix - Maple , 1490 Major MacKenzie Dr W D13, Maple, ON L6A 4H6, Canada
22.00 CAD / Per Hour
Description
Job description
Dr. Phone Fix is Canada’s “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.
Position Summary
Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.
Responsibilities
- Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
- Greet customers and answer phone calls in a professional, courteous, friendly manner
- Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
- Organize, receive stock and mage inventory in accordance with Company requirements
- Open and close duties, as well as regular cleaning and dusting
Skills
- Strong aptitude, desire and/or experience in repairing electronics
- Knowledge of Android and Apple operating systems
- Strong technical, problem solving and analytical skills
- Ability to prioritize and multitask with strong attention to detail
- Knowledge of smartphone and tablet functionality both hardware and software
- Self motivated and sales driven you have the ability to connect with and influence customers
- Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
- Transparent, Honest and Trustworthy
- Work best in a collaborative, small team environment
- Ability to work flexible retail hours
Salary and Benefits
- Competitive hourly wages
- Professional training, growth, and development opportunities
- Employee discount on goods and services
Job Types: Full-time, Permanent
Additional pay:
- Commission pays
Schedule:
- 8-hour shift
- Monday to Friday
- Weekends
Experience:
- sales: 2 years (required)
- cell phone repair: 1 year (required)
- Computer repair: 1 year (preferred)
Work remotely:
- No
Supplemental pay types:
- Commission pay
Language:
- English (required)
About Dr. Phone Fix
At Dr. Phone Fix, we’re committed to revolutionizing the cell phone repair and pre-owned device market. Led by an unstoppable entrepreneur with years of industry expertise, our mission is to deliver outstanding customer service while providing high-quality, fast, and reliable repair solutions.
The company has grown from humble beginnings to a trusted national chain with 35 stores across Canada. We are proud to be an Authorized Service Centre for major OEM manufacturers. We maintain rigorous standards for all repairs, using only quality parts and offering a lifetime warranty on our repair services. In addition to repairs, we offer high-quality certified pre-owned devices that undergo a comprehensive 54-point inspection and come with a one-year warranty. This ensures that our customers not only save money but also receive reliable, certified devices.
Founded in 2019, Dr. Phone Fix has been recognized (honoured) at award events in England, Italy, Turkey and Canada with numerous International and local awards for growth, customer excellence and sustainability in competitions and has been named one of Canada’s Top Ten Growth Companies by the country’s leading business publication, the Globe and Mail.
Our success is driven by our knowledgeable, friendly staff who strive to exceed customer expectations every day. We believe in building trust through quality, speed, and transparency, which has made us a trusted brand for repairs, pre-owned devices, and customer service excellence.
Our promise? High-quality parts, lifetime warranties, fair prices, and an experience that brings customers back as repeat business. Whether you're looking for quick repairs, certified preowned devices, or tech advice, Dr. Phone Fix is here to provide exceptional service every time.
For inquiries, partnerships, or just to learn more about what we do, connect with us here!
Let us help you stay connected, with service that goes above and beyond.