Top Benefits
About the role
Job overview:
Lead and scale a national Sales Engineering organization. Build a high-performing team through regional leaders and direct contributor talent. Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success.
Your day at a glance:
Team Leadership & Development
- Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributors
- Coach regional leaders on team building, performance management, capacity planning, and career development
- Foster a culture of learning, collaboration, and inclusion across geographically distributed teams
- Design and implement scalable onboarding, skills development, and certification programs
Strategic Execution & Deal Support
- Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as needed
- Set standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality
- Review critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationally
- Partner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios
Operational Excellence & Enablement
- Build and optimize processes for resource allocation, demo environment management, and technical asset development
- Own the demo system roadmap and prioritization in partnership with DemoOps and Product
- Establish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomes
- Drive CRM hygiene and data quality standards to enable accurate forecasting and reporting
Cross-Functional Partnership
- Serve as the voice of the field to Product; champion feedback loops and influence roadmap priorities
- Collaborate with Marketing on thought leadership, competitive positioning, partner enablement, and content strategy
- Align with Support on escalation protocols and post-sales technical handoffs
- Represent Sales Engineering in executive forums and strategic planning sessions
What makes you a great fit:
- 10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teams
- Be able to travel 50% of the time
- Proven ability to scale organizations, develop leadership talent, and drive measurable improvements in win rates and team performance
- Strong executive presence and influence across Sales, Product, Marketing, and Support organizations
- Operational discipline: experience building processes, defining metrics, and leading continuous improvement initiatives
- Demonstrated success in building diverse, inclusive teams and fostering remote-first collaboration
Let’s talk perks!
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this website or directly to managers.
Not the right fit? Search for Sales Engineering Manager jobs in Ottawa, ON
About Genetec
Leading technology provider of business intelligence, unified physical security, public safety, and operations. Genetec develops open-platform software, hardware, and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control, and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators, and consultants in over 159 countries. Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.
Fournisseur chef de file de technologie pour des solutions unifiées en intelligence d’affaires, sécurité physique, sécurité publique et opérations. Genetec développe des logiciels à plate-forme ouverte, de l’équipement informatique et des services basés sur le cloud pour le secteur de la sécurité physique et de la sécurité publique. Son produit phare, Security Center, unifie la vidéosurveillance IP, le contrôle d'accès et la reconnaissance automatique des plaques d'immatriculation (ALPR) en une seule plate-forme. Innovateur mondial depuis 1997, Genetec, dont le siège social est situé à Montréal, au Canada, est au service des entreprises et des organismes gouvernementaux par l'intermédiaire d'un réseau intégré de revendeurs, d'intégrateurs et de consultants dans plus de 159 pays. Genetec a été fondé sur le principe de l'innovation et reste à la pointe des technologies émergentes qui unifient les systèmes de sécurité physique.
Similar Jobs
Top Benefits
About the role
Job overview:
Lead and scale a national Sales Engineering organization. Build a high-performing team through regional leaders and direct contributor talent. Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success.
Your day at a glance:
Team Leadership & Development
- Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributors
- Coach regional leaders on team building, performance management, capacity planning, and career development
- Foster a culture of learning, collaboration, and inclusion across geographically distributed teams
- Design and implement scalable onboarding, skills development, and certification programs
Strategic Execution & Deal Support
- Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as needed
- Set standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality
- Review critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationally
- Partner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios
Operational Excellence & Enablement
- Build and optimize processes for resource allocation, demo environment management, and technical asset development
- Own the demo system roadmap and prioritization in partnership with DemoOps and Product
- Establish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomes
- Drive CRM hygiene and data quality standards to enable accurate forecasting and reporting
Cross-Functional Partnership
- Serve as the voice of the field to Product; champion feedback loops and influence roadmap priorities
- Collaborate with Marketing on thought leadership, competitive positioning, partner enablement, and content strategy
- Align with Support on escalation protocols and post-sales technical handoffs
- Represent Sales Engineering in executive forums and strategic planning sessions
What makes you a great fit:
- 10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teams
- Be able to travel 50% of the time
- Proven ability to scale organizations, develop leadership talent, and drive measurable improvements in win rates and team performance
- Strong executive presence and influence across Sales, Product, Marketing, and Support organizations
- Operational discipline: experience building processes, defining metrics, and leading continuous improvement initiatives
- Demonstrated success in building diverse, inclusive teams and fostering remote-first collaboration
Let’s talk perks!
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this website or directly to managers.
Not the right fit? Search for Sales Engineering Manager jobs in Ottawa, ON
About Genetec
Leading technology provider of business intelligence, unified physical security, public safety, and operations. Genetec develops open-platform software, hardware, and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control, and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators, and consultants in over 159 countries. Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.
Fournisseur chef de file de technologie pour des solutions unifiées en intelligence d’affaires, sécurité physique, sécurité publique et opérations. Genetec développe des logiciels à plate-forme ouverte, de l’équipement informatique et des services basés sur le cloud pour le secteur de la sécurité physique et de la sécurité publique. Son produit phare, Security Center, unifie la vidéosurveillance IP, le contrôle d'accès et la reconnaissance automatique des plaques d'immatriculation (ALPR) en une seule plate-forme. Innovateur mondial depuis 1997, Genetec, dont le siège social est situé à Montréal, au Canada, est au service des entreprises et des organismes gouvernementaux par l'intermédiaire d'un réseau intégré de revendeurs, d'intégrateurs et de consultants dans plus de 159 pays. Genetec a été fondé sur le principe de l'innovation et reste à la pointe des technologies émergentes qui unifient les systèmes de sécurité physique.