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Support Rep Operations

Purolatorabout 20 hours ago
Peterborough, ON
CA$22/hour
Mid Level

About the role

####It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?The journey starts with you. The places we go, the elements we brave, the promises we deliver –**it’s all possible because of our people.**So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,we go therefor you.

Shift: Monday to Friday: 4:00pm to 7:00pm (15 hours/week)

Starting Pay Rate: $21.56/hour

Location: 133 Jameson Drive, Peterborough, ON, K9J 6X6

##Description

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

##Responsibilities

  • Responsible for truck keys
  • FMR data entry and data entry of all delivery sheet failed in reports
  • Call center interaction and service reports
  • Downloading scanners through the cradles
  • Comparing summary reports and quality reports
  • Assisting drivers with supply requests
  • Scanner control maintenance
  • COS WB reconciliation
  • Filing and communication card audits
  • Notifying OH of freight deliveries via email
  • Fuel receipt collection
  • Send our SNR stickers
  • Other duties as assigned

###Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers

#####Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

**Language Requirement:**Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS Location: 120 - Peterborough Working Conditions: Retail Center Environment

**Posting Number:**68687

Purolator is an equal opportunity employer committed to diversity and inclusion**.**We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contactTalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values atwww.purolator.com.

About Purolator

Freight and Package Transportation
10,000+

Purolator provides integrated courier, freight, package and logistics solutions for businesses and individuals.

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