Customer Service Representative, Aviation
About the role
Location: AMZ001AZA10 JLL - Amazon - AZA10
Title Customer Service Representative, Aviation
Job Description Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, And Abilities Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities This position has no supervisory responsibilities.
- Physical Demands & Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation And Shift Monday- Friday 9:00am-5:30pm
$18 per hour
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
About SBM Management Services, LP
SBM is a minority-owned workplace services business founded in 1982 in Sacramento, California. Throughout the past four decades, SBM has launched into prominence as a leading global soft services provider.
Along the way, SBM has earned the trust of a dynamic Fortune 500 client base. The evolving needs of the organization’s customers have served as the catalyst for SBM’s international expansion. Today, 12,000 SBM employees support more than 600 complex sites across the United States, Latin America, and Asia.
SBM’s clients expect and receive planned, predictable, and repeatable results regardless of industry or space type. To achieve this, SBM leverages proven processes and platform technology designed to connect and empower frontline associates. In turn, associates work safer, smarter, and are more engaged, ultimately delivering optimal results—results that don’t go unnoticed. SBM’s expanding trophy case includes regular IFM group, client, and industry recognition for our transformative service approach and commitment to innovation.
SBM is proud to be certified by the National Minority Supplier Development Council as a Minority Business Enterprise (MBE).
Customer Service Representative, Aviation
About the role
Location: AMZ001AZA10 JLL - Amazon - AZA10
Title Customer Service Representative, Aviation
Job Description Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, And Abilities Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities This position has no supervisory responsibilities.
- Physical Demands & Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation And Shift Monday- Friday 9:00am-5:30pm
$18 per hour
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
About SBM Management Services, LP
SBM is a minority-owned workplace services business founded in 1982 in Sacramento, California. Throughout the past four decades, SBM has launched into prominence as a leading global soft services provider.
Along the way, SBM has earned the trust of a dynamic Fortune 500 client base. The evolving needs of the organization’s customers have served as the catalyst for SBM’s international expansion. Today, 12,000 SBM employees support more than 600 complex sites across the United States, Latin America, and Asia.
SBM’s clients expect and receive planned, predictable, and repeatable results regardless of industry or space type. To achieve this, SBM leverages proven processes and platform technology designed to connect and empower frontline associates. In turn, associates work safer, smarter, and are more engaged, ultimately delivering optimal results—results that don’t go unnoticed. SBM’s expanding trophy case includes regular IFM group, client, and industry recognition for our transformative service approach and commitment to innovation.
SBM is proud to be certified by the National Minority Supplier Development Council as a Minority Business Enterprise (MBE).