Operations Manager for the Alberta region, including Edmonton, Calgary, and Fort MacMurray location.

Summary

The Operations Manager is responsible for managing, planning and directing operations for Western Canada, including enforcement of policies, working with Operations Supervisors and the Mechanical Integrity Manager throughout Western Canada.

Essential Job Functions

• Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern
• Adheres to and is a champion of TEAM’s Core Values
• Supports and manages billable operations.
• Improve operational management systems, processes and best practices.
• Recruit, train and supervise union and non-union employees
• Accountable to assist in the implementation and compliance of the Quality Manuals, including ABSA AQP, TASK AQP and NBIC AIA.
• Responds to all safety incidents or issues by being involved in Root Cause investigations, Near Miss tracking, Preventative Action development, and Corrective Actions
• Responds to customer concerns regarding quality, and works internally to resolve those issues and prevent future occurrences, logging Non-Conformance Reports as required
• Ensures all vendors have been properly vetted and classified as approved suppliers
• Acts as a liaison between the customer and vendors/internal groups to ensure conflicts are resolved (e.g.; engineering package delays, equipment scheduling conflicts, manufactured item deliveries)
• Reviews all customer work records to ensure documentation is thorough, customer purchase orders are provided, and the item/equipment used is clear for costing and pricing the work
• Coordinates material and equipment purchases/orders to meet customer requirements
• Assumes responsibility for union and non-union personnel activities in Western Canada, including annual evaluations, coaching, and merit increases, etc.
• Facilitates technician growth and development by aligning training and experience opportunities with the Technician Career Path and Technical Training plans
• Monitors technician training, both internal and customer-specific, and manages the field evaluation process to ensure all technicians are adequately evaluated as required
• Evaluates and approves crews for projects to achieve maximum profitability
• Monitors technician utilization in an effort to control non-billable hours and improves profitability; runs and evaluates the utilization reports on a weekly basis
• Manages technicians, and approves/verifies the hours worked and expenses, once entered
• Manages purchasing activity and works with vendors to ensure the costs are received in a timely manner

Job Qualifications

• High school diploma or equivalent required
• Ten (10) plus years of industry related experience in Inspection and Heat Treatment operations required
• CGSB, CWB and API certification would be beneficial
• Knowledge of code and regulatory requirements for western Canada required
• Bachelor’s degree in Management or industry related experience preferred
• Previous management / operations experience preferred
• Travel requirement: up to 50%

Work Conditions

• Position is located at the Edmonton, Alberta district office
• Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm

Physical and Mental Requirements

• Ability to lift and carry 25 pounds
• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively
• Ability to sit for prolonged periods of time with or without reasonable accommodation
• Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations