Overview Join a dynamic team of meeting and event professionals within Manulife/John Hancocks Global Wealth and Asset Management division. As part of the Brand & Marketing Services department, we design and deliver impactful meetings, conferences, and special events across the globe for our Retail, Retirement, and Institutional businesses.

We thrive in a fast-paced environment, driven by business needs and deadlines.

Role Summary We’re seeking a strategic and detail-oriented Senior Event Planner to join our fast-paced team. This role is ideal for someone who thrives on juggling multiple priorities, managing complex logistics, and delivering exceptional event experiences. You’ll be responsible for leading the end-to-end planning and execution of meetings, conferences, and special events across North America, supporting our Retail, Retirement, and Institutional businesses.

Success in this role requires strong project management skills, the ability to think outside the box, and a passion for creating memorable, high-impact experiences. You’ll collaborate with internal stakeholders and external partners, manage budgets, and ensure every detail aligns with business goals and brand standards. If you're a creative problem-solver who excels under pressure and enjoys working in a collaborative environment, we’d love to hear from you.

Key Responsibilities

• Partner with Sales Leaders and Business Liaisons to assess event needs, recommend venues, themes, and promotional strategies.
• Lead project teams and ensure timelines and deliverables are met.
• Build and manage event registration and websites using Cvent; coordinate speaker logistics.
• Develop detailed itineraries and management reports for internal and external stakeholders.
• Prepare hotel reports, manifests, attendee communications, and information kits.
• Ensure all event deliverables are accurate, timely, and within budget.
• Track and manage event budgets; collaborate with Finance on forecasting.
• Drive continuous improvement and uphold high standards of quality.
• Collaborate with Marketing to ensure brand consistency and excellence.
• Independently manage large-scale events.
• Foster strong relationships across departments and business units.
• Maintain a positive and professional work environment.

Qualifications

• Bachelor’s degree required.
• 5-10 years of experience in event planning or hospitality.
• Experience in financial services or corporate event planning is preferred.
• CMP designation preferred.
• Proficiency in Cvent (certification a plus).
• Strong skills in Outlook, Word, Excel, PowerPoint; ability to learn new tools.
• Exceptional attention to detail, organization, and time management.
• Strong interpersonal and communication skills; bilingual in French is an asset.
• Ability to work independently under pressure and manage competing priorities.
• Team-oriented with a commitment to excellence and flexibility.
• Ability to multitask and adapt quickly to changing priorities.
• Creative thinker with a proactive approach to problem-solving.
• Hospitality industry knowledge and experience helpful

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location Toronto, Ontario

Working Arrangement Hybrid

Salary range is expected to be between $86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.