Product Owner 1
Top Benefits
About the role
About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
#youbelonghere
For more information, visit www.symcor.ca
The Opportunity: We are looking for a results-driven Product Owner 1 to join our team. In this role, you will gather and prioritize product and customer requirements, support the definition of product vision and strategy, and collaborate closely with development teams to deliver impactful solutions. You will engage directly with customers to understand their challenges, define solutions with the team, and ensure successful product execution from concept to launch.
This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.
About The Role:
- Act as the voice of the customer, translating user needs into actionable requirements for the IT team and ensuring alignment with business objectives.
- Support the Senior Manager in monitoring market trends, conducting competitive analysis, and identifying opportunities to enhance product offerings.
- Collaborate with stakeholders to define and maintain a clear product vision and roadmap.
- Work with internal teams to execute against a shared vision, driving successful product outcomes.
- Conduct market research to inform risk mitigation strategies and refine the overall product strategy.
- Develop and maintain customer journey maps to validate user needs and effectively communicate them to stakeholders.
- Convert strategic objectives into actionable development tasks, working cross-functionally to ensure timely and high-quality execution.
- Define and manage the product backlog, developing epics, user stories, and features to guide development teams.
- Prioritize backlog items based on outcome-oriented goals and business value.
- Review and accept completed user stories to ensure they meet predefined criteria.
- Plan and oversee the product roadmap, ensuring continuous enhancements and maintaining competitive market positioning.
What You Need to Succeed: Education:
- Bachelor’s Degree in Business, Computer Science, or a related field
Experience:
- Strong knowledge and experience within the financial services industry, particularly in Customer Communications Solutions.
- Proven ability to create roadmaps and business cases that drive product success.
- Prior experience commercializing offerings for major clients.
- Sound understanding of technologies and business practices in financial services.
- Industry knowledge and experience within financial services.
- Familiarity with emerging trends in digital customer communications.
Skill Requirements
- Expertise in managing product backlogs for digital products.
- Hands-on experience in agile product development environments (Scrum, Kanban or SAFe).
- Experience leading products through all stages of the development lifecycle, from ideation to launch.
- Strong user research and customer feedback analysis skills.
- Excellent interpersonal, verbal, and written communication abilities.
- Exceptional facilitation skills for stakeholder engagement and requirements gathering.
What’s In It For You At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
About Symcor
Symcor is a technology provider of payment, security, and data services. From business transformation to digital innovation, we have the expertise and technology solutions to help clients thrive at every stage of their business evolution. Symcor makes tomorrow’s challenges today’s business.
Symcor est un fournisseur de services technologiques dans les domaines du paiement, de la sécurité et des données. Qu'il s'agisse de transformation des entreprises ou d'innovation numérique, nous disposons de l'expertise et des solutions technologiques nécessaires pour aider nos clients à prospérer à chaque étape de l'évolution de leur entreprise. Symcor transforme les enjeux de demain en opportunités d'affaires aujourd'hui.
Product Owner 1
Top Benefits
About the role
About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
#youbelonghere
For more information, visit www.symcor.ca
The Opportunity: We are looking for a results-driven Product Owner 1 to join our team. In this role, you will gather and prioritize product and customer requirements, support the definition of product vision and strategy, and collaborate closely with development teams to deliver impactful solutions. You will engage directly with customers to understand their challenges, define solutions with the team, and ensure successful product execution from concept to launch.
This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.
About The Role:
- Act as the voice of the customer, translating user needs into actionable requirements for the IT team and ensuring alignment with business objectives.
- Support the Senior Manager in monitoring market trends, conducting competitive analysis, and identifying opportunities to enhance product offerings.
- Collaborate with stakeholders to define and maintain a clear product vision and roadmap.
- Work with internal teams to execute against a shared vision, driving successful product outcomes.
- Conduct market research to inform risk mitigation strategies and refine the overall product strategy.
- Develop and maintain customer journey maps to validate user needs and effectively communicate them to stakeholders.
- Convert strategic objectives into actionable development tasks, working cross-functionally to ensure timely and high-quality execution.
- Define and manage the product backlog, developing epics, user stories, and features to guide development teams.
- Prioritize backlog items based on outcome-oriented goals and business value.
- Review and accept completed user stories to ensure they meet predefined criteria.
- Plan and oversee the product roadmap, ensuring continuous enhancements and maintaining competitive market positioning.
What You Need to Succeed: Education:
- Bachelor’s Degree in Business, Computer Science, or a related field
Experience:
- Strong knowledge and experience within the financial services industry, particularly in Customer Communications Solutions.
- Proven ability to create roadmaps and business cases that drive product success.
- Prior experience commercializing offerings for major clients.
- Sound understanding of technologies and business practices in financial services.
- Industry knowledge and experience within financial services.
- Familiarity with emerging trends in digital customer communications.
Skill Requirements
- Expertise in managing product backlogs for digital products.
- Hands-on experience in agile product development environments (Scrum, Kanban or SAFe).
- Experience leading products through all stages of the development lifecycle, from ideation to launch.
- Strong user research and customer feedback analysis skills.
- Excellent interpersonal, verbal, and written communication abilities.
- Exceptional facilitation skills for stakeholder engagement and requirements gathering.
What’s In It For You At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
About Symcor
Symcor is a technology provider of payment, security, and data services. From business transformation to digital innovation, we have the expertise and technology solutions to help clients thrive at every stage of their business evolution. Symcor makes tomorrow’s challenges today’s business.
Symcor est un fournisseur de services technologiques dans les domaines du paiement, de la sécurité et des données. Qu'il s'agisse de transformation des entreprises ou d'innovation numérique, nous disposons de l'expertise et des solutions technologiques nécessaires pour aider nos clients à prospérer à chaque étape de l'évolution de leur entreprise. Symcor transforme les enjeux de demain en opportunités d'affaires aujourd'hui.