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Field Services Lead Technologist

Martin Marietta23 days ago
Langley, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Standard Canadian Offerings

About the role

The Field Services Lead Technologist provides high-level technical support to identify, prevent, and resolve service interruptions related to plant systems and operations. Support will include installing and troubleshooting computers, printers, routers, switches, wireless devices, and other computer and network hardware. Requirements Troubleshoots issues based on sound judgement, experience, and discretion. Consults with users to help determine software, hardware, and network utilization and requirements, and liaise with corporate resources to enhance technical offerings. Recommends and implements policies and practices to maximize resource utilization. Maintains knowledge of technology and business network developments, trends, and best practices. Deploys, maintains, and troubleshoots core business applications, including application servers, associated hardware, endpoints, and databases. Manages the set-up and configuration of systems. Provides on-call, after-hours, and vacation coverage of Field Tech support. Recommends and implements best practices for scalability, supportability, ease of maintenance, and system performance. Ensures corporate standards are followed. Provides technical expertise to support and maintain the continuity of the organization's computer systems and networks. Identifies and resolves potential issues that could adversely impact end-user experience. Performs other related duties as assigned. Minimum Education and Experience Vocational training or equivalent experience, required. Associate degree, preferred. At least years 4+ years of related experience is required. Knowledge, Skills, and Abilities Able to work independently with minimal guidance. Excellent time management skills. Proficient with a broad array of networking and systems hardware and software. Familiarity with ITIL methodologies and general IT best practices. Strong troubleshooting skills; proven analytical and problem-solving abilities. Outstanding customer service skills. Detail-oriented with the ability to multi-task and work under pressure. Excellent interpersonal skills with the ability to explain technical issues to technical and non-technical staff. Proficient with Microsoft Office Suite or related software. Business travel is required, including some overnight. The salary range is $114,000-$126,000 CAD. Benefits applicable for this role would be standard with Canadian offerings.

About Martin Marietta

Mining
5,001-10,000 employees

Every member of our ONE Martin Marietta team is driven by our shared values of safety, integrity, excellence, community and stewardship.

Our goal is to build a world-class organization committed to the long-term success of our employees, communities and other shareholders. We are a member of the S&P 500 Index and a leading supplier of aggregates and heavy building materials. Through a network of operations spanning 29 states, Canada and the Bahamas, our teammates supply the foundational resources on which our communities thrive and grow. Our Specialties business provides high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.

We provide exceptional customer service and strive to be good neighbors in the 500 communities in which we operate. We also support each other while working to build a legacy that will make our loved ones proud. We know that together, we’ll make an impact that lasts far beyond tomorrow.

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