Acting Logistics Supervisor (6 month contract)
Top Benefits
About the role
Who We Are
Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.
We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.
Who You Are
- Self Starter. You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.
- Collaborative Team Player. You are motivated by collaborative team task achievement and driving a results-oriented culture.
- Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.
- Adaptable. You thrive in a changing environment and are able to pivot direction easily.
What You'll Be Doing
- Manage the shipping processes for your region, ensuring that vendors are adequately notified of shipping needs, that shipments are packed neatly and efficiently and completely and labeled properly, and that drivers load correctly and are equipped with everything they need to complete delivery routes successfully.
- Foster relationships with the Dispatch and Delivery Success teams and with our drivers.
- Maintain a positive, professional work environment. You will be accountable for employee and contractor satisfaction metrics.
- Directly manage a team of employee drivers and shipping staff, and will liaise with and performance manage a larger team of owner-operator contractor drivers. You will screen and onboard new driver candidates as needed.
- Create and publish your team’s schedule each week and will be accountable for efficient staffing and labour metrics.
- Continuously monitor delivery efficiency and facilitate communication between drivers and customers where needed.
- Perform Performance Reviews for the team members under your supervision.
- Monitor and report on delivery KPIs
- Provide dispatch support when needed, to support the dispatch team. This will include relaying work orders, messages, and information from Customer Service to drivers.
- Ensure that the company owned fleet of vehicles is well maintained and kept clean and tidy by employee drivers and that pre and post op checklists are adhered to.
- Propose, develop, and implement new departmental processes to improve performance.
What We Are Looking For
The Logistics Supervisor is primarily responsible for overseeing delivery operations to ensure the timeliness, accuracy, and completeness of deliveries. They will be ultimately responsible for routing efficiency, adherence to dispatch and delivery policy, completeness and accuracy of shipping operations, and cross-functional communication regarding delivery issues. This person is a self-starter who takes ownership over their work environment. They are always looking for opportunities to improve the way we do things - whether through reporting, interpersonal leadership, or developing new processes. They stay calm in times of chaos and are able to work through challenges with an optimistic attitude. They are able to communicate clearly and professionally with a wide variety of people, and are able to manage interpersonal conflict in a respectful and service-oriented manner.
- Strong organizational skills and exceptional time management skills, you have the ability to handle pressure and keep your cool in fast-paced situations.
- Ability to adapt and formulate new plans as contingencies arise.
- Self-motivated, with leadership skills and a high energy outlook. You’re comfortable being self-directed and take accountability for the work getting done. You know when and what to delegate.
- Strong written and verbal communication skills, with a good balance between empathy and professional boundaries.
- You can back up your resource requests with strategic or numeric reasoning.
What You Can Expect
- $60,000 - $70,000 per year, depending on experience
- The ability to work from our state of the art facility in Northeast Calgary
- An energetic, inclusive workplace where your voice matters and your contributions drive real impact
- Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
- Exclusive food perks that let you experience our amazing products
- A culture that celebrates innovation, encourages professional development, and supports work-life balance
- Please note that this position is a temporary contract for six months
Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.
About Fresh Prep
Fresh Prep is Canada’s most sustainable meal kit delivery service.
As a certified B Corporation, we believe there's a better way to do business. We consider our impact on our people, the community, and the environment in everything we do. From sourcing quality local goods to delivering in reusable, recyclable and compostable packaging, we believe it’s possible to make convenient eating healthy and sustainable for the community we live in.
Fresh Prep meal kits and Add-ons are available for delivery in British Columbia and Alberta.
Our customers can choose from 10 delicious meals per week, delivered to their door in sustainable packaging, for as low as $10.99 per serving.
All ingredients come pre-cut and pre-portioned, reducing many steps of the cooking process – making dinner time easier and quicker. Customers can also choose from a menu of Add-ons including quick ready-to-eat meals, salads, healthy snacks, juices and pantry staples.
We offer meal kit options for all diets and preferences - 50% of our weekly menu is vegetarian or vegan and customers can select gluten-aware and carb-conscious meals.
Acting Logistics Supervisor (6 month contract)
Top Benefits
About the role
Who We Are
Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.
We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.
Who You Are
- Self Starter. You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.
- Collaborative Team Player. You are motivated by collaborative team task achievement and driving a results-oriented culture.
- Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.
- Adaptable. You thrive in a changing environment and are able to pivot direction easily.
What You'll Be Doing
- Manage the shipping processes for your region, ensuring that vendors are adequately notified of shipping needs, that shipments are packed neatly and efficiently and completely and labeled properly, and that drivers load correctly and are equipped with everything they need to complete delivery routes successfully.
- Foster relationships with the Dispatch and Delivery Success teams and with our drivers.
- Maintain a positive, professional work environment. You will be accountable for employee and contractor satisfaction metrics.
- Directly manage a team of employee drivers and shipping staff, and will liaise with and performance manage a larger team of owner-operator contractor drivers. You will screen and onboard new driver candidates as needed.
- Create and publish your team’s schedule each week and will be accountable for efficient staffing and labour metrics.
- Continuously monitor delivery efficiency and facilitate communication between drivers and customers where needed.
- Perform Performance Reviews for the team members under your supervision.
- Monitor and report on delivery KPIs
- Provide dispatch support when needed, to support the dispatch team. This will include relaying work orders, messages, and information from Customer Service to drivers.
- Ensure that the company owned fleet of vehicles is well maintained and kept clean and tidy by employee drivers and that pre and post op checklists are adhered to.
- Propose, develop, and implement new departmental processes to improve performance.
What We Are Looking For
The Logistics Supervisor is primarily responsible for overseeing delivery operations to ensure the timeliness, accuracy, and completeness of deliveries. They will be ultimately responsible for routing efficiency, adherence to dispatch and delivery policy, completeness and accuracy of shipping operations, and cross-functional communication regarding delivery issues. This person is a self-starter who takes ownership over their work environment. They are always looking for opportunities to improve the way we do things - whether through reporting, interpersonal leadership, or developing new processes. They stay calm in times of chaos and are able to work through challenges with an optimistic attitude. They are able to communicate clearly and professionally with a wide variety of people, and are able to manage interpersonal conflict in a respectful and service-oriented manner.
- Strong organizational skills and exceptional time management skills, you have the ability to handle pressure and keep your cool in fast-paced situations.
- Ability to adapt and formulate new plans as contingencies arise.
- Self-motivated, with leadership skills and a high energy outlook. You’re comfortable being self-directed and take accountability for the work getting done. You know when and what to delegate.
- Strong written and verbal communication skills, with a good balance between empathy and professional boundaries.
- You can back up your resource requests with strategic or numeric reasoning.
What You Can Expect
- $60,000 - $70,000 per year, depending on experience
- The ability to work from our state of the art facility in Northeast Calgary
- An energetic, inclusive workplace where your voice matters and your contributions drive real impact
- Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
- Exclusive food perks that let you experience our amazing products
- A culture that celebrates innovation, encourages professional development, and supports work-life balance
- Please note that this position is a temporary contract for six months
Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.
About Fresh Prep
Fresh Prep is Canada’s most sustainable meal kit delivery service.
As a certified B Corporation, we believe there's a better way to do business. We consider our impact on our people, the community, and the environment in everything we do. From sourcing quality local goods to delivering in reusable, recyclable and compostable packaging, we believe it’s possible to make convenient eating healthy and sustainable for the community we live in.
Fresh Prep meal kits and Add-ons are available for delivery in British Columbia and Alberta.
Our customers can choose from 10 delicious meals per week, delivered to their door in sustainable packaging, for as low as $10.99 per serving.
All ingredients come pre-cut and pre-portioned, reducing many steps of the cooking process – making dinner time easier and quicker. Customers can also choose from a menu of Add-ons including quick ready-to-eat meals, salads, healthy snacks, juices and pantry staples.
We offer meal kit options for all diets and preferences - 50% of our weekly menu is vegetarian or vegan and customers can select gluten-aware and carb-conscious meals.