Customer Service Supervisor (NOC 62010)
Top Benefits
About the role
Sioux Lookout, ON, Canada
Job Type
Full Time
About the Job
Customer Service Supervisor (NOC 62010)
Are you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a dynamic and motivated Customer Service Supervisor to guide our team to new heights. In this role, you'll inspire and empower a talented group of customer service professionals, ensuring they have the tools and support they need to exceed customer expectations. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you!
Responsibilities
- Greet customers in a friendly and professional manner
- Answer customer questions and ensure customers leave satisfied
- Attending customers in person/over the phone and resolving customer complaints
- Train and supervise cashiers
- Co-ordinate and schedule the activities of the cashiers
- Review accuracy of work of cashiers and provide additional training and support as needed
- Help cashiers in resolving problems and completing work
- Maintain specified inventory and order merchandise
- Ensure the visual standards and image of the department are maintained, such as store displays, signage and cleanliness
- Authorize payments and return of merchandise
- Make recommendations to management concerning staff and improvement of procedures
- Other duties as assigned
Terms of Employment: Permanent Full-Time (40 hours/week)
Positions Available: 1
Benefits
: After completing the 3 month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 30% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP program.
Location of Work: 79 Queen Street; Sioux Lookout, ON P8T 1A1
Education: Completion of high school or equivalent combination of education and experience
Work Experience: 1 year experience
Language of Work: English (Bilingual – French/English is an asset)
Closing Date: Open Until Fillled
Start Date: ASAP
Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc).
Apply with Resume to:
Liz Ward, Human Resources Manager
In Store: 79 Queen Street; Sioux Lookout, ON
Email: jobs@freshmarketfoods.ca
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.
About Fresh Market Foods
FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.
RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.
EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.
HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.
Customer Service Supervisor (NOC 62010)
Top Benefits
About the role
Sioux Lookout, ON, Canada
Job Type
Full Time
About the Job
Customer Service Supervisor (NOC 62010)
Are you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a dynamic and motivated Customer Service Supervisor to guide our team to new heights. In this role, you'll inspire and empower a talented group of customer service professionals, ensuring they have the tools and support they need to exceed customer expectations. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you!
Responsibilities
- Greet customers in a friendly and professional manner
- Answer customer questions and ensure customers leave satisfied
- Attending customers in person/over the phone and resolving customer complaints
- Train and supervise cashiers
- Co-ordinate and schedule the activities of the cashiers
- Review accuracy of work of cashiers and provide additional training and support as needed
- Help cashiers in resolving problems and completing work
- Maintain specified inventory and order merchandise
- Ensure the visual standards and image of the department are maintained, such as store displays, signage and cleanliness
- Authorize payments and return of merchandise
- Make recommendations to management concerning staff and improvement of procedures
- Other duties as assigned
Terms of Employment: Permanent Full-Time (40 hours/week)
Positions Available: 1
Benefits
: After completing the 3 month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 30% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP program.
Location of Work: 79 Queen Street; Sioux Lookout, ON P8T 1A1
Education: Completion of high school or equivalent combination of education and experience
Work Experience: 1 year experience
Language of Work: English (Bilingual – French/English is an asset)
Closing Date: Open Until Fillled
Start Date: ASAP
Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc).
Apply with Resume to:
Liz Ward, Human Resources Manager
In Store: 79 Queen Street; Sioux Lookout, ON
Email: jobs@freshmarketfoods.ca
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.
About Fresh Market Foods
FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.
RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.
EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.
HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.