Position Summary JOB DESCRIPTION Under the general direction of Manager, Operations this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
• Monitors table games operations on a shift basis
• May monitor slots at some locations
• Responds to and resolves issues as escalated
• Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
• Verifies jackpots and table games wins
• Assesses active table game performance/results and reports to the Shift Manager
• Trains team members
• Participates in all table games marketing initiatives
• Inspects the games area for repair, maintenance and facilities reporting
• Verifies team members timesheets
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Education And Qualifications

• High School Diploma
• Post Secondary education or suitable combination of education and experience an asset
• Minimum 3 years of experience in gaming management
• Minimum 3 years leadership experience
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office

Work Environment Considerations

• Regular casino environment, standing or walking for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.