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General Manager (NOC 60020)

Sioux Lookout, ON
Senior Level
full_time

Top Benefits

Competitive salary
Benefits package & RRSP/DPSP

About the role

Sioux Lookout, ON P0V, Canada

Job Type

Full Time

About the Job

We are seeking a dynamic and experienced General Manager to oversee operations across two store locations. The ideal candidate will be a hands-on leader with strong operational, financial, and people management skills. You will ensure both stores run efficiently, meet performance goals, and provide an exceptional customer experience.

Key Responsibilities

  • Oversee daily operations across two store locations to ensure efficiency and consistency.
  • Ensure compliance with all food safety, health, and workplace regulations.
  • Manage inventory, purchasing, and vendor relationships to maintain proper stock levels and minimize waste.
  • Lead, train, and motivate team members to achieve operational excellence and a positive work environment.
  • Conduct staff performance reviews, set goals, and support ongoing development and training.
  • Address performance issues, conflict resolution, and disciplinary actions when necessary.
  • Maintain high standards of customer service and resolve customer inquiries or complaints promptly.
  • Monitor daily sales, costs, and KPIs to ensure profitability and operational targets are met.
  • Control budgets, reduce waste, and implement cost-saving strategies to maximize efficiency.
  • Support marketing and merchandising initiatives, including promotions, seasonal displays, and signage.
  • Maintain product quality, freshness, and presentation to meet store standards and customer expectations.
  • Collaborate with teams to develop new products and stay ahead of market trends.
  • Develop and implement strategic plans to achieve store goals, including sales targets, cost control, and customer satisfaction
  • Managing store budgets, analyzing financial reports, and implementing cost-saving measures to maximize profitability.
  • Use Microsoft Office, Teams, Planner, and Dayforce for scheduling, payroll, and communication.
  • Communicate regularly with ownership to align business goals and store performance.

Qualifications

  • Minimum 3–5 years of management experience in retail, grocery, or food service operations (multi location experience preferred).
  • Strong leadership, coaching, and team development skills.
  • Proven ability to manage budgets, control costs, and meet sales targets.
  • Excellent organizational, problem-solving, and communication skills.
  • Proficient in Microsoft Office and comfortable with scheduling and project management tools (Teams, Planner, Dayforce).
  • Commitment to exceptional customer service and operational excellence.

Benefits

What We Offer

  • Competitive salary based on experience

  • Benefits package and RRSP/DPSP

  • Opportunity to lead and grow with a respected local business

  • Collaborative and supportive work environment

Apply with Cover Letter & Resume to:
Liz Ward, Human Resources Manager
Email: hr@freshmarketfoods.ca

Red Pine Convenience is an equal opportunity employer. We encourage all interested applicants to apply! Reasonable accommodations will be provided during the hiring process.

About Fresh Market Foods

Retail Groceries
11-50

FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.

RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.

EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.

HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.