Manulife is seeking a strategic and visionary leader to serve as Director, Global Colleague Community Engagement!

This role will shape and lead global initiatives that foster a culture of connection, purpose, and belonging across our diverse workforce. The successful candidate will be passionate about creating inclusive communities and driving meaningful colleague engagement aligned with Manulife’s mission and values.

Position Responsibilities:

• Strategic Leadership: Design and execute a global colleague engagement strategy that reflects Manulife’s purpose, values, and business priorities.
• Program Development: Lead initiatives that promote volunteerism, social impact, and community involvement, ensuring relevance across geographies and cultures.
• Cross-Functional Collaboration: Partner with HR, Learning & Development, and Communications to embed community engagement into the full employee lifecycle—from onboarding to leadership development.
• Stakeholder Engagement: Build strong relationships with internal stakeholders and regional leaders to gather insights, co-create solutions, and ensure alignment.
• Communications & Storytelling: Develop compelling narratives and communication strategies to showcase community initiatives across internal and external channels.
• Measurement & Insights: Establish KPIs and leverage data to evaluate program effectiveness, inform strategy, and drive continuous improvement.
• Team Leadership: Manage and mentor a global team of engagement professionals, fostering innovation, collaboration, and professional growth.
• Thought Leadership: Stay ahead of global trends in employee experience, community engagement, and social impact, bringing fresh ideas and best practices to the organization.

Required Qualifications:

• A combination of education and progressive experience in employee engagement, organizational development, corporate communications, marketing, or a related field.
• At least 5 years leading initiatives in employee engagement, community development, or social impact—ideally including global program leadership and people management experience.
• 2-5 years of people leadership experience.
• Creative, proactive, nimble, and solutions-oriented mindset.
• Proven ability to influence and collaborate across diverse teams and geographies, with comfort with navigating ambiguity and a large matrixed organization.
• Strong strategic thinking, communication, and stakeholder management skills.
• Proficiency in data analysis and using insights to inform decision-making.

Preferred Qualifications

• Experience in insurance or financial services is an asset, though not required.

When you join our team:

• As part of our global team, we’ll support you in shaping the future you want to see.
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.