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(CAN) Front End Team Lead

Walmartabout 21 hours ago
Alliston, ON
CA$21/hourly
Senior Level
Full-Time

About the role

##Résumé des fonctions...

Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

Ce que vous ferez...

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.

  2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.

  3. Handles customer and associate concerns and provides guidance as required.

  4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.

  5. Review completed schedules with People Lead.

  6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.

  7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.

  8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

  9. Complete GTA/Workday tasks and supports Management.

  10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 20.85 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

##Compétences minimales...

Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences minimales.

Age – 16 or older

##Compétences recherchées...

Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées.

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal...

30 Dunham Dr, Alliston, ON L9R 0G1, Canada

About Walmart

Retail
10,000+

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.

We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.

This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

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