EXISTING CNC CUPE Employees:

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Employment Status Full Time Employment Type Fixed Term Job Summary

Reporting to the Manager, Information Architecture, this systems role will maintain a portfolio of applications and services which support small user groups at CNC. The Systems Analyst I will take part in the evaluation, planning, implementation, configuration, management, maintenance, and support of the software systems in their portfolio. Working closely with the ITS Service Desk team, the Systems Analyst I will also act as a point of escalation for systems related incidents and will assist with their prioritization and resolution while collaborating with the other Systems roles where appropriate.

Specific Duties

• Perform software installations, updates, testing, debugging, performance tuning, backups, and monitoring while following best practices and minimizing downtime
• Execute test plans for new hardware and software systems to ensure functionality meets specifications
• Assist with the installation, configuration, and maintenance of server hardware
• Evaluate vendor products and provide purchase recommendations to management
• Maintain catalogue of IT supported software, working to ensure accuracy of application ownership, business value, and other supporting information
• Act as a point of escalation for application issues encountered by front-line IT support staff
• Create, maintain, and follow technical documentation
• Create images based on provided requirements for use with image deployment tools
• Perform pre-defined maintenance actions on Identity and Access Management technology infrastructure
• Leverage industry standard security practices to secure information systems and applications
• Troubleshoot simple network issues using tools such as nslookup, ping, tracert, and ipconfig
• Create simple data visualizations to assist with communicating information to decision makers
• You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners
• You will promote a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues
• Perform other related duties as assigned

Skills & Qualifications

• Recognized two (2 ) year diploma in Computer Information Systems, Information Technology, Electronics Engineering or equivalent.

• Minimum of one-year current experience working with server-based applications and services, virtualized servers and desktops, and identity management systems.

• Experience in post-secondary education or the public sector is preferred

• Ability to test newly implemented solutions and provide constructive feedback

• Ability to modify and execute basic shell scripts such as batch files and PowerShell to automate administrative tasks

• Ability to read, understand, and run pre-defined SQL scripts to create or modify databases

• Ability to collect clear, accurate and thorough systems requirements

• Monitoring and maintenance activities such as administrator and service account setup, technical support, and troubleshooting for applications used by a small group of users

• Use of role-based access controls for the implementation of access management authentication, entitlements, data security, and privacy

• Understanding of the use of backup software and strategies (Veeam, Avamar, etc.)

• Experience with Storage Area Network (SAN) management

• Understanding of basic virtual machine approaches and hardware abstraction methodologies

• Experience with Preboot Execution Environment (PXE) and Microsoft Intune image provisioning and management

• Experience with the use and configuration of drive encryption tools such as BitLocker

• Ability to investigate and record operational requirements and problems

• Ability to apply risk management practices

• Ability to follow pre-defined procedures to create, update and maintain assets in asset tracking systems

• Demonstrated commitment to service excellence and teamwork

• Ability to work effectively and cooperatively with a diverse group of individuals or departments

• Excellent communication skills, both written and verbal

Band H Grade NA Salary $67,818 per year plus Labour Market Adjustment of $1200 per year Location Prince George CNC Campus Prince George Province BC Country Canada Department Information Technology Services

Posting Detail Information

Posting Number

25-174SP

Employee Group

Operational

Desired Start Date

12/01/2025

Position end date (if temporary or seasonal)

03/31/2026

Additional Appointment Details

Number of Hours per week

35

Posting Competition Status

Accepting Applications

Open Date

10/27/2025

Screening/Close Date

11/10/2025

Remain Open Until Filled

Yes

Special Instruction/Details to Applicant