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Arnold Bros. Transport Ltd logo

Dispatcher

Winnipeg, MB
Mid Level

About the role

For over 67 years, Arnold Bros. Transport Ltd. has been providing over the road transportation solutions to customers throughout North America. We specialize in truckload highway transport & logistics management and pride ourselves on going the extra mile to solve our customer’s pressing challenges and deliver exceptional service. We are a multi-generation, family-run company with dedicated staff and drivers, quality equipment and cutting-edge technology. Our head office is in Winnipeg, and we have locations in Milton, Calgary, and yards in Vancouver, Edmonton, Saskatoon, and Montreal. We pride ourselves on our inclusive family culture and our ability to be creative.

Arnold Bros Transport Ltd. is dedicated to our drivers and customers. Dispatchers are a first point of contact and play a vital role in aiding and guiding our fleet of professional drivers. Reporting to the Dispatch Manager, the Dispatcher will be a skilled communicator who excels in problem-solving and time management.

Key Responsibilities Include:

  • Trace fleet assets to identify the status of each unit and address any trip complications affecting on time deliveries.
  • Maintain driver performance by consistently coaching on topics such as mileage, home time, performance issues, and load quality.
  • Liason with Planners and Customer Service Representatives to resolve complications that may arise during trips.
  • Communicate with the Safety Department regarding any issues related to Driver hours of service, medicals, license expirations, safe driving, and over the road incidents.
  • Communicate with customers regarding the day-to-day movement of loads.
  • Develop and maintain a positive rapport with drivers, ensuring that their safety and wellbeing is at the center of all decisions.

The Successful Candidate Will Have:

  • Minimum of grade 12 with post-secondary education an asset.
  • 2-3 years' experience in a similar role or driving experience.
  • Excellent written and verbal communication skills.
  • Self-starter with the ability to manage and prioritize the daily responsibilities using multi-tasking skills.
  • Excellent computer knowledge & experience specifically in Microsoft Word, Excel & Outlook. Experience with TMW software is considered an asset.
  • Strong ability to collaborate with others and work well within a team environment.

Arnold Bros. Transport Ltd. values diversity and encourages applications from qualified women and men, visible minorities, Indigenous people, and persons with disabilities. Please indicate any accommodations required to facilitate a successful application and interview process when applying. We thank all applicants, however, only those under consideration will be contacted.

About Arnold Bros. Transport Ltd

Transportation, Logistics, Supply Chain and Storage
201-500

Arnold Bros. Transport Ltd. is a family owned and operated business that values relationships with customers, employees, owner operators, and suppliers. We are a cross-border carrier that hauls a variety of full truckload general freight in 53" Dry Van and Reefer trailers, with a smaller Western Canada Container Division.

Our company has changed greatly from its small beginnings, but always strives to be innovative to be a leading company in the transport industry. Our commitment to quality service, competitive pricing, safe and efficient operation along with our team of professional drivers and staff members are all reasons for our 65 years in business, and our continued success.

Top Fleet Employer since 2016.