Title: Receptionist

Department: Renal Clerical

Hours of Work: Full-Time Position

Day Shifts: 0800-1600 (Monday through Saturday - Scheduling 5, 7.5 hour shifts)

Pay Band: Band-C $26.03 - $28.84

Union: CUPE

Location: KHSC Satellite Locations in Bellville and Picton

In accordance with Article 9.05, where the previous incumbent returns to this position within the thirty (30) day trial period this position shall be deemed not vacant and the posting will be cancelled. Should the vacancy be cancelled, applicants to this posting shall be notified.

Please note, this posting identifies the current shifts that apply to the position control number. However, this does not guarantee the permanence of the shift time or work assignment for the position. The Hospital reserves its Management Rights under the CUPE Collective Agreement to make changes to shift time and work assignment as it deems necessary.

DESCRIPTION:

With minimal supervision, the Receptionist for the Renal Clerical Program performs reception and clerical duties. Within this role the employee is accountable for contributing to the delivery of the Kingston Health Science Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

DUTIES INCLUDE:

• Performs scheduling and clerical duties to support the operation of the Renal Program, including scheduling of appointments, preparation of patient charts, and transcription of dictation. Compiles types and photocopies correspondence, memoranda, notices, reports statistics, agendas and minutes. Maintains files, data, records and reports. Opens, reads and distributes department mail and responds to inquiries.

• Performs reception duties such as answering the telephone, making appointments, receiving messages, and referring inquiries of a routine and confidential nature.

• Arranges meetings, interviews, and appointments and notifies participants accordingly. Books space and audio-visual equipment as required as required for classes and committee meetings.

• Prepares payroll sheets for signature as required. Prepares and processes hospital and billing requisitions. Orders and maintains inventory of stationery and other supplies as necessary.

BASIC QUALIFICATIONS:

• 2-year Office Administration - Medical Diploma or equivalent combination of education and/or experience.

• Two years clerical experience in a healthcare environment.

• Demonstrated proficiency with Windows based spreadsheet applicants (Excel Level 1) and Windows based word processing applications is essential (Word Level 2).

• Keyboarding speed of 40 wpm on test.

• Demonstrated ability with above average written and verbal communication skills, including good grammar, composition and spelling.

• Evidence of strong organizational skill with the ability to work under pressure and meet deadlines is essential.

• Must have excellent interpersonal skills with demonstrated ability to communicate effectively, courteously and tactfully with all types of people.

• Maintains confidentiality.

• Proven ability to attend work regularly.

• Satisfactory criminal reference check and vulnerable sector search required

PHYSICAL REQUIREMENTS:

The applicant must meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.