Communications Clerk - Repost
About the role
Requisition ID: 405099
Position Number: 20070835
Posting End Date: July 2, 2026
City: Winnipeg
Employer: St. Boniface Hospital
Site: St. Boniface Hospital - St. Boniface Hospital - 409 Tache Ave
Department / Unit: Telephone & Inquiry - SBH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start - End Date: ASAP - 12/31/2026
Reason for Term: Other Leave
FTE: 0.20
Anticipated Shift: Days;Weekends Only
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $22.818 , $23.486 , $24.173 , $24.886 , $25.615
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
Under the general supervision of the Supervisor, Coding, Med Legal and Inquiry, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Communications Clerk is responsible for: performing duties on a rotating basis at the Telephone Inquiry Desk and the Back Office to include: answering and transferring all incoming calls; directing inquiries; using the Public Address and External Paging Systems to contact physicians and Administrative Personnel; making emergency announcements; maintaining directories and records of phone lists, etc.; and performing other related duties as assigned.
Experience
Six (6) months related* experience; or, Six (6) months customer service experience where the primary function was acting as a direct point of contact for customers via telephone and in person.
Note: Experience as Unit Clerk, Unit Assistant, Receptionist, Secretary, Slating Clerk or Dispatcher is deemed to meet the definition of "related" experience.
Education (Degree/Diploma/Certificate)
Grade 12, or recognized equivalent.
Certification/Licensure/Registration
Not Applicable
Qualifications And Skills
Fluently bilingual in both English and French. *** Ability to work in a Windows operating environment. Keyboarding skills. Keyboarding speed: 35 wpm. Ability to read, write, speak and understand English. Ability to interact well with others. Ability to retain information which is of a confidential nature. Ability to multi-task in a fast-paced environment. Good interpersonal communication skills. Good telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For more information on the required proficiency level, please contact the Human Resources Department.
Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines.
a Resume Is Required When Applying For This Position.
Physical Requirements
Not Applicable
St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.
This term position may end earlier as outlined in your collective bargaining agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
Not the right fit? Search for Communications Clerk jobs in Winnipeg, Manitoba, Canada
About Shared Health-Soins Communs
Shared Health was founded in values that celebrate the diversity of our province and pursue equity of access to health services for all Manitobans by bringing together clinical experts from across the province to deliver a patient-centred, accessible and responsive health system.
We work collaboratively with regional health authorities, service delivery organizations and communities to ensure the health care needs of Manitobans are met compassionately, effectively and as close to home as possible. Shared Health’s scope and services continue to evolve as part of Manitoba’s broader health system transformation.
We are committed to ongoing innovation in delivering health care services and recruiting, developing, and retaining dedicated employees. As health care providers, it is essential to understand and acknowledge that people experience and access health care in different ways. Shared Health strives to create inclusive environments that welcome and value the diversity of all Manitobans.
As a health system, we deliver services to diverse patient populations on the original lands of First Nations and Inuit peoples, and on the homeland of the Métis Nation. This acknowledgement is an important part of our continued efforts to identify, develop and implement culturally safe environments, practices and health-care services.
Respect for every individual, accountability, value and continuous improvement and learning are four pillars guiding Manitoba’s Quality and Learning Framework. A deep and ongoing commitment to this framework and its principles are key to creating a health care environment that is free of judgement, equally safe and inclusive.
To find out more visit sharedhealthmb.ca/careers/ or https://healthcareersmanitoba.ca/.
This page is intended for informational purposes only. We do not provide clinical advice. Account not monitored 24/7. Emergency: Dial 911 or go to the emergency department.
Similar Jobs
Communications Clerk - Repost
About the role
Requisition ID: 405099
Position Number: 20070835
Posting End Date: July 2, 2026
City: Winnipeg
Employer: St. Boniface Hospital
Site: St. Boniface Hospital - St. Boniface Hospital - 409 Tache Ave
Department / Unit: Telephone & Inquiry - SBH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start - End Date: ASAP - 12/31/2026
Reason for Term: Other Leave
FTE: 0.20
Anticipated Shift: Days;Weekends Only
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $22.818 , $23.486 , $24.173 , $24.886 , $25.615
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
Under the general supervision of the Supervisor, Coding, Med Legal and Inquiry, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Communications Clerk is responsible for: performing duties on a rotating basis at the Telephone Inquiry Desk and the Back Office to include: answering and transferring all incoming calls; directing inquiries; using the Public Address and External Paging Systems to contact physicians and Administrative Personnel; making emergency announcements; maintaining directories and records of phone lists, etc.; and performing other related duties as assigned.
Experience
Six (6) months related* experience; or, Six (6) months customer service experience where the primary function was acting as a direct point of contact for customers via telephone and in person.
Note: Experience as Unit Clerk, Unit Assistant, Receptionist, Secretary, Slating Clerk or Dispatcher is deemed to meet the definition of "related" experience.
Education (Degree/Diploma/Certificate)
Grade 12, or recognized equivalent.
Certification/Licensure/Registration
Not Applicable
Qualifications And Skills
Fluently bilingual in both English and French. *** Ability to work in a Windows operating environment. Keyboarding skills. Keyboarding speed: 35 wpm. Ability to read, write, speak and understand English. Ability to interact well with others. Ability to retain information which is of a confidential nature. Ability to multi-task in a fast-paced environment. Good interpersonal communication skills. Good telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For more information on the required proficiency level, please contact the Human Resources Department.
Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines.
a Resume Is Required When Applying For This Position.
Physical Requirements
Not Applicable
St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.
This term position may end earlier as outlined in your collective bargaining agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
Not the right fit? Search for Communications Clerk jobs in Winnipeg, Manitoba, Canada
About Shared Health-Soins Communs
Shared Health was founded in values that celebrate the diversity of our province and pursue equity of access to health services for all Manitobans by bringing together clinical experts from across the province to deliver a patient-centred, accessible and responsive health system.
We work collaboratively with regional health authorities, service delivery organizations and communities to ensure the health care needs of Manitobans are met compassionately, effectively and as close to home as possible. Shared Health’s scope and services continue to evolve as part of Manitoba’s broader health system transformation.
We are committed to ongoing innovation in delivering health care services and recruiting, developing, and retaining dedicated employees. As health care providers, it is essential to understand and acknowledge that people experience and access health care in different ways. Shared Health strives to create inclusive environments that welcome and value the diversity of all Manitobans.
As a health system, we deliver services to diverse patient populations on the original lands of First Nations and Inuit peoples, and on the homeland of the Métis Nation. This acknowledgement is an important part of our continued efforts to identify, develop and implement culturally safe environments, practices and health-care services.
Respect for every individual, accountability, value and continuous improvement and learning are four pillars guiding Manitoba’s Quality and Learning Framework. A deep and ongoing commitment to this framework and its principles are key to creating a health care environment that is free of judgement, equally safe and inclusive.
To find out more visit sharedhealthmb.ca/careers/ or https://healthcareersmanitoba.ca/.
This page is intended for informational purposes only. We do not provide clinical advice. Account not monitored 24/7. Emergency: Dial 911 or go to the emergency department.