Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level O

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The mission of the Faculty of Arts and Humanities is to deliver a comprehensive liberal arts education and to teach our students to become global citizens who think critically and communicate effectively. The Faculty is dedicated to maintaining its international reputation for research excellence and innovative academic programming.

Responsibilities

The Program Coordinator provides integrated administrative, program coordination, financial, and human resources support for multiple academic programs within the Faculty of Arts and Humanities. Reporting to the Manager, Administration, the role supports programs such as the School for Advanced Studies in the Arts and Humanities (SASAH), the Centre for the Study of Theory and Criticism, and other Arts and Humanities programs as required. The position combines senior administrative support functions with academic program coordination responsibilities. The role serves as a central point of contact for faculty, staff, students, and external stakeholders, ensures the smooth operation of program activities, supports governance, admissions, and student lifecycle processes, and ensures compliance with University and Faculty policies, procedures, and timelines.

Qualifications

Education:

• 3 year University degree in Business Management/Administration or related program

Experience:

• 4 years of progressively responsible experience providing senior administrative, financial, human resources, and/or program coordination support required
• Experience working in a postsecondary/academic environment preferred

Knowledge, Skills & Abilities:

• Demonstrated ability to support both senior administrative functions and academic program administration
• Strong understanding of financial, HR, and administrative processes
• Ability to interpret and apply policies, procedures, and collective agreements
• Ability to plan and manage events of various sizes; familiarity with large scale events an asset
• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to follow formal business practices with high attention to detail
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to demonstrate patience and focus to complete detailed administrative tasks
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Ability to work independently and effectively as a member of the team to achieve department goals
• Intermediate proficiency required in Microsoft Office in order to prepare formal correspondence, emails, and input departmental data into spreadsheets and databases
• Familiarity with software applications used by Western preferred – e.g. OWL, Cascade, PeopleSoft, Mustang Market
• Familiarity with academic calendar and programs offered at Western preferred
• Familiarity with Western policies and guidelines preferred

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.