A career within our Crisis and Resilience practice will provide you with the opportunity to help our clients prepare for and respond to crisis situations that could otherwise disrupt our clients’ operations, damage reputations, destroy shareholder value, and trigger other events. Whatever the solution, we help our clients build and sustain a lean and focused crisis management capability so they can better implement strategic, agile, and timely response to crises that pose the greatest threats to their organizations.

Meaningful work you’ll be part of

As an associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Expanding and developing our practice, including driving business development and client relationship management for existing and prospective clients, and preparing proposal responses for crisis management services

• Maintaining internal reporting databases for risk management and sales tracking

• Leading engagements for our clients, including reviewing existing programs (e.g., health checks or audits) that clients have in place and/or developing, implementing and exercising programs

• Interviewing members of client staff at different levels and making recommendations to improve existing processes and controls

• Facilitating Business Impact Analysis (BIA) workshops to identify the most critical processes within an organization along with the assets that are required to continue those processes during a period of disruption

• Supporting clients in identifying risk exposures that could result in significant disruption to their businesses

• Identifying operational controls and recovery strategies that can be put in place to reduce the impact or the duration of a realized hazard

• Preparing business continuity and crisis management materials, including strategies, templates, documents, for use by clients as part of their programs

• Facilitating business continuity and crisis management simulation exercises, including preparation of realistic scenarios and injects that can be used to model the client’s response

• Managing engagement economics and project management requirements, including estimating job resources and budget and time requirements, ensuring that all budgets, milestones and other deadlines are met, and scheduling and managing PwC resources and staffing on engagements

Experiences and skills you’ll use to solve

• Strong experience in a combination of business continuity, crisis management, crisis communications, emergency response and disaster recovery in industry or with a professional services firm

• Experience with business development and sales including responding to RFPs (request for proposal) and proposal writing, ideally for a professional services firm

• Practical experience and knowledge of relevant ISO and other industry guidelines and standards

• Project management experience including job costing, monitoring and reporting

• Strong ability to independently facilitate workshops with senior client leadership

• Excellent analytical skills, critical thinking and problem-solving skills

• Ability to multitask and manage multiple projects engagement and clients at once

• Flexibility to travel to client sites throughout Canada up to 10%.

• This role doesn’t support completion of the Canadian CPA designation

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.