ProServeIT is a leading IT solutions provider that specializes in delivering innovative technology solutions to help businesses thrive. With over 20 years of experience, we've established ourselves as a trusted partner in the ever-evolving world of technology.

We are seeking a skilled IT Technician to join our team on a 1-year contract. The successful candidate will provide onsite technical support, ensuring smooth operation of hardware, software, and network systems.

Life at ProServeIT is fast paced, performance-driven, rewarding, and fun! We value and support our team members' career growth and ongoing professional development. And we recognize their achievements and outstanding results on a regular basis. We work hard and play hard.

"People Matter. Be like gumby. Do it right." These are the three values we follow every day. These truly represent who we are and what we care about.

Excited? Read on and apply! Looking forward to hearing from you.

What you will do:

• Provide onsite technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and troubleshoot operating systems and applications.
• Maintain and monitor network connectivity and resolve connectivity issues.
• Perform routine maintenance, updates, and backups.
• Respond to user inquiries and resolve technical issues promptly.
• Document support requests and resolutions in the ticketing system.
• Collaborate with IT team on system upgrades and security measures.

We would love to hear from you if you have:

• University or post graduate level education in information technology or related field
• 3+ years of IT support experience.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Familiarity with hardware troubleshooting and peripheral setup.
• Excellent problem-solving and communication skills.
• The ability to work independently and manage multiple tasks.

Contract Details:

• Duration: 1 year
• Location: North York, ON (onsite)
• Schedule: 4 days per week (Mondays to Thursdays)
• Competitive hourly rate

Application Process

To ensure a fair and efficient recruitment process, we use AI-powered screening tools to assist in the initial review of applications. These tools help us identify candidates whose qualifications closely match the job requirements. All final hiring decisions are made by our human recruitment team.

Diversity, Inclusion and Accessibility

ProServeIT values diversity of thought and is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all people feel supported, connected, and belonging at work. All applications will receive consideration for employment without regard to race, colour, creed, gender, gender identity or expression, ancestry, citizenship, sex, sexual orientation, marital status, family status, ethnic origin, place of origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.