Manager, Student Experience
Top Benefits
About the role
Job title: Manager, Student Experience
Reports to: Executive Director
About The Students’ Association of Bow Valley College: The Students’ Association of Bow Valley College (SABVC) is a non-profit organization dedicated to the effective representation of Bow Valley College students. We strive to empower our community through advocacy, engagement, transparency, and opportunity.
Position summary: The Manager, Student Experience is responsible for providing strategic leadership and operational oversight of student services, events, mental health, food security programming, communications, student engagement initiatives, and campus experience activities on behalf of the Students' Association of Bow Valley College (SABVC).
Reporting to the Executive Director, this role leads the Student Experience team in delivering high-quality services, fostering student engagement, and enhancing awareness of SABVC programs and initiatives through effective communication and relationship building.
The Manager acts as a key advisor on student engagement trends, service delivery, student wellness, and campus life, while ensuring that SABVC programs, events, and services align with organizational goals and student needs.
Qualifications
A bachelor's degree in a related field and 3-5 years of progressive leadership experience. An equivalent combination of education and experience may also be considered. Experience managing staff, programs, budgets, and stakeholder relationships is required. Experience in the post-secondary, nonprofit, or student association sector is considered an asset. Strong communication, leadership, organizational, and project management skills are required.
What You’ll Do
Lead the planning, delivery, and continuous improvement of student services, events, wellness initiatives, communications, and engagement programs that enhance the overall student experience. Provide leadership, coaching, and supervision to the Student Experience team, fostering a collaborative and student-centered workplace culture. Oversee key student support programs, including health and dental benefits administration, mental health initiatives, campus food security efforts, and other student-facing services. Develop and execute marketing, communications, and digital engagement strategies that increase awareness of SABVC programs, services, elections, and events. Manage departmental budgets, operational plans, technology resources, and service providers to ensure effective and efficient service delivery. Build strong relationships with students, Bow Valley College departments, community organizations, vendors, and external partners to advance student success and organizational goals. Identify and cultivate strategic partnerships that expand opportunities, services, and resources available to Bow Valley College students. Act as a trusted advisor to the Executive Director on student experience trends, engagement strategies, service development, and emerging student needs.
Supervisory Responsibilities: Provides direct and indirect supervision and leadership to positions within the Student Experience department. This includes responsibility for work planning, performance management, professional development, and day-to-day operational oversight.
Employment Details
Full-time, permanent position
35 hours per week Located at Bow Valley College's Downtown Calgary Campus
Compensation & Benefits
$68,000 to $82,000 annually. Placement within the range shall be based on qualifications, experience, internal equity, and organizational needs Health and dental coverage Generous paid time off Professional development opportunities
How to Apply: Interested candidates should submit a resume and cover letter to nsgaggi@sabvc.ca outlining their qualifications, experience, and interest in the position.
Applications will be reviewed on a rolling basis and the posting will remain open until the position is filled. Only candidates selected for an interview will be contacted.
SABVC is committed to fostering an inclusive and accessible workplace. We encourage applications from individuals of all backgrounds, identities, and experiences.
Not the right fit? Search for Manager, Student Experience jobs in Calgary, Alberta, Canada
About Students' Association of Bow Valley College
Mission Statement:
Our mission is to provide effective representation, a positive campus experience, and exceptional support services for all Bow Valley College (BVC) learners.
Goals:
- Maintain consistency in our values and vision to achieve our goals.
- Advocate for students internally, provincially, and federally
- Provide integrated services for BVC learners
- Foster a positive, supportive, and respectful work culture
- Build a sense of community by embracing diversity and ensuring equality and acceptance
- Engage and consult students to increase awareness and maximize SABVC impact
- Provide a positive, safe, and healthy environment within Bow Valley College
- Ensure professional, productive, and responsible relationships with corporate, government, and post-secondary communities
Similar Jobs
Manager, Student Experience
Top Benefits
About the role
Job title: Manager, Student Experience
Reports to: Executive Director
About The Students’ Association of Bow Valley College: The Students’ Association of Bow Valley College (SABVC) is a non-profit organization dedicated to the effective representation of Bow Valley College students. We strive to empower our community through advocacy, engagement, transparency, and opportunity.
Position summary: The Manager, Student Experience is responsible for providing strategic leadership and operational oversight of student services, events, mental health, food security programming, communications, student engagement initiatives, and campus experience activities on behalf of the Students' Association of Bow Valley College (SABVC).
Reporting to the Executive Director, this role leads the Student Experience team in delivering high-quality services, fostering student engagement, and enhancing awareness of SABVC programs and initiatives through effective communication and relationship building.
The Manager acts as a key advisor on student engagement trends, service delivery, student wellness, and campus life, while ensuring that SABVC programs, events, and services align with organizational goals and student needs.
Qualifications
A bachelor's degree in a related field and 3-5 years of progressive leadership experience. An equivalent combination of education and experience may also be considered. Experience managing staff, programs, budgets, and stakeholder relationships is required. Experience in the post-secondary, nonprofit, or student association sector is considered an asset. Strong communication, leadership, organizational, and project management skills are required.
What You’ll Do
Lead the planning, delivery, and continuous improvement of student services, events, wellness initiatives, communications, and engagement programs that enhance the overall student experience. Provide leadership, coaching, and supervision to the Student Experience team, fostering a collaborative and student-centered workplace culture. Oversee key student support programs, including health and dental benefits administration, mental health initiatives, campus food security efforts, and other student-facing services. Develop and execute marketing, communications, and digital engagement strategies that increase awareness of SABVC programs, services, elections, and events. Manage departmental budgets, operational plans, technology resources, and service providers to ensure effective and efficient service delivery. Build strong relationships with students, Bow Valley College departments, community organizations, vendors, and external partners to advance student success and organizational goals. Identify and cultivate strategic partnerships that expand opportunities, services, and resources available to Bow Valley College students. Act as a trusted advisor to the Executive Director on student experience trends, engagement strategies, service development, and emerging student needs.
Supervisory Responsibilities: Provides direct and indirect supervision and leadership to positions within the Student Experience department. This includes responsibility for work planning, performance management, professional development, and day-to-day operational oversight.
Employment Details
Full-time, permanent position
35 hours per week Located at Bow Valley College's Downtown Calgary Campus
Compensation & Benefits
$68,000 to $82,000 annually. Placement within the range shall be based on qualifications, experience, internal equity, and organizational needs Health and dental coverage Generous paid time off Professional development opportunities
How to Apply: Interested candidates should submit a resume and cover letter to nsgaggi@sabvc.ca outlining their qualifications, experience, and interest in the position.
Applications will be reviewed on a rolling basis and the posting will remain open until the position is filled. Only candidates selected for an interview will be contacted.
SABVC is committed to fostering an inclusive and accessible workplace. We encourage applications from individuals of all backgrounds, identities, and experiences.
Not the right fit? Search for Manager, Student Experience jobs in Calgary, Alberta, Canada
About Students' Association of Bow Valley College
Mission Statement:
Our mission is to provide effective representation, a positive campus experience, and exceptional support services for all Bow Valley College (BVC) learners.
Goals:
- Maintain consistency in our values and vision to achieve our goals.
- Advocate for students internally, provincially, and federally
- Provide integrated services for BVC learners
- Foster a positive, supportive, and respectful work culture
- Build a sense of community by embracing diversity and ensuring equality and acceptance
- Engage and consult students to increase awareness and maximize SABVC impact
- Provide a positive, safe, and healthy environment within Bow Valley College
- Ensure professional, productive, and responsible relationships with corporate, government, and post-secondary communities