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Staff Product Manager

Homebase16 days ago
Toronto, San Francisco Bay Area, Denver
$208,000 - $257,000/yearly
JobCard.seniorityLevels.senior_level

Top Benefits

Stock options
Paid parental leave
Generous paid time off

About the role

Who you are

  • 8+ years of product management experience, with significant time spent on platform, infrastructure, or highly technical product areas
  • Strong technical background (e.g., prior engineering experience or deep technical fluency working with engineers)
  • Hands-on experience with authentication, authorization, identity systems, or security-adjacent domains, including evaluating third-party solutions and making build vs. buy recommendations
  • Proven ability to influence without authority and partner effectively with senior engineering leaders
  • Comfort operating in ambiguous problem spaces and defining structure where none exists
  • Demonstrated ability to build for scale, reliability, security, and customer experience, not just internal-facing capabilities
  • Strong written and verbal communication skills, especially for technical audiences
  • AI Fluency: Experience using AI tools to improve product workflows, analyze tradeoffs, or increase execution velocity
  • Ability to collaborate in the office weekly on Tuesdays and Wednesdays at a Homebase hub
  • Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

What the job involves

  • We’re looking for a Staff Product Manager, Platform to partner closely with engineering leadership and help shape the core platform that underpins Homebase as we scale
  • This role is critical to our ability to grow securely, reliably, and quickly
  • You’ll own foundational domains including authentication, authorization, identity, and core business platform capabilities, ensuring they are resilient, extensible, high quality
  • This is a highly technical PM role—ideal for someone who loves working at the intersection of product, engineering, and security, and who thrives in ambiguity while building for the long term
  • Co-own the platform roadmap in close partnership with engineering leadership for authentication, authorization, identity, and shared business capabilities, balancing immediate needs with long-term scale, security, and developer velocity
  • Partner with Engineering and leadership to help define platform strategy, direction, and roadmap
  • Collaborating closely with cross-functional stakeholders to ensure business-critical systems scale reliably and meet company needs
  • Translate complex technical concepts into clear product direction, requirements, success metrics, and customer-facing experience implications
  • Lead cross-functional alignment across Product, Engineering, Security, Infrastructure, and Design to ensure platform decisions consider both system integrity and end-user experience
  • Define and track outcomes related to reliability, security posture, developer velocity, and scalability
  • Partner with Engineering to define and operationalize platform KPIs, using metrics to drive prioritization and uncover gaps in capabilities and services
  • Proactively identify risks, gaps, and opportunities in our platform architecture as the company grows, including build vs. buy decisions and vendor evaluations for platform capabilities
  • Own the end-to-end experience for customer-facing platform surfaces (e.g., auth flows, permissions, identity-related UX)
  • Ensure platform experiences are intuitive, trustworthy, and aligned with Homebase’s product quality bar
  • Partner with Product Design and Research to validate platform-driven user experiences
  • Advocate for customers while balancing technical constraints and long-term platform health
  • Use AI tools to accelerate product discovery, requirements clarity, and decision-making—and continuously improve how platform PM work gets done

The application process

  • Meet the Talent Acquisition team
  • Meet the Hiring Manager
  • Participate in a Talent Showcase
  • Meet Cross-functional Partners
  • Background Check + Offer Stage
  • Welcome to the team, Homie 🎉

Benefits

  • Stock Options
  • Paid parental leave
  • Generous paid time off options
  • Offsites, customer days & social events
  • Work from Anywhere Month
  • Medical, dental, and vision insurance
  • 401(k) matching program
  • Pre-tax commuter benefits
  • Snacks + lunch on us at hub offices
  • MasterClass at Work for ongoing learning
  • Group health benefits coverage
  • Group RRSP with employer match + TFSA
  • Snacks + lunch on us at hub offices
  • MasterClass at Work for ongoing learning

About Homebase

Software Development
5001-10,000

Our mission is to make small business teams unstoppable.

Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, and HR. More than 100,000 small (but mighty) businesses rely on Homebase to make work radically easy and superpower their teams.

Best Time Clock 2023 - The Motley Fool Best Scheduling 2023 - Investopedia Best HR & Employee App 2023 - The Webby Awards Best employee communication tool ever! - Theresa Fouquette, Owner, Bliss Small Batch Creamery

America's Best Startup Employers 2024 - Forbes