Top Benefits
About the role
Who you are
- Familiarity with RuneScape, the MMORPG category and the wider gaming industry
- Proven experience creating short-form video and social-first content
- Fluency in gaming culture, from Reddit threads to TikTok trends
- Strong organisational skills and the ability to thrive in a fast-paced, community-driven environment
- Confidence operating independently within a defined strategic framework
- Most importantly, you understand that social at Jagex is about community first- celebrating player creativity, amplifying authentic voices and showing up in ways that feel genuine, timely and fun
What the job involves
- We’re looking for a culturally tuned-in, creator-savvy Social Media Manager to join our Marketing team on a 6-month temporary basis
- This is an execution-focused role: bringing campaigns, updates and community moments to life across Facebook, Instagram, YouTube, X and TikTok
- You’ll turn strategy into standout content — delivering short-form video, timely engagement and creator collaborations that feel authentic to the OSRS community. While your core focus will be Old School RuneScape, you may also support RuneScape and RuneScape: Dragonwilds during high-priority campaigns
- Strategy and direction will be provided by the internal team. Your role is to make the magic happen
- Execute social campaigns supporting product updates, in-game events and key marketing beats
- Produce, edit and publish high-performing social-first content — with a strong focus on short-form video
- Collaborate with internal creative services to deliver engaging, platform-native assets
- Work with creators and community members to amplify reach, authenticity and relevance
- Ensure content reflects a deep understanding of OSRS gameplay, culture and the creator ecosystem
- Engage daily with players across social channels in an informed, friendly and authentic voice
- Respond to player comments, feedback and questions promptly and professionally
- Moderate discussions and escalate issues to Community or Player Support where needed
- Champion a welcoming, inclusive and player-first tone across all platforms
- Identify and build relationships with creators and community advocates
- Track emerging voices, trends and memes within the RuneScape creator scene and wider gaming culture
- Support creator collaborations that elevate campaigns and strengthen community connection
- Monitor performance metrics across channels
- Provide light-touch weekly reporting on content performance and player sentiment
- Surface emerging opportunities, community feedback and real-time risks to internal teams
- Provide on-the-ground social support during updates, live events and unexpected outages
- Help manage real-time communications, including around leaks or service disruptions
- Collaborate closely with Community to ensure accurate and timely updates during live moments
- Support RuneScape and RuneScape: Dragonwilds teams during priority campaign activations when required
Benefits
- Private Healthcare, including Dental Plan
- £75 Monthly Energy Allowance (paid on top of your salary)
- Generous Pension Contributions
- Free Gym Membership
- Employee Assistance Programme & Onsite Counselling
- Life Insurance X4 your Salary
- Income Protection 75% Salary
- Annual performance bonus & Pay Reviews
- Enhanced Maternity and Paternity - from day 1
- 25 days annual leave +Bank holidays (Increasing by 1 day per year of service up to 30 days)
- Flexible Working Hours
- Flash Bonuses
Not the right fit? Search for Social Media Manager jobs in Cambridge
About Jagex
A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped.
Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences.
Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.
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Top Benefits
About the role
Who you are
- Familiarity with RuneScape, the MMORPG category and the wider gaming industry
- Proven experience creating short-form video and social-first content
- Fluency in gaming culture, from Reddit threads to TikTok trends
- Strong organisational skills and the ability to thrive in a fast-paced, community-driven environment
- Confidence operating independently within a defined strategic framework
- Most importantly, you understand that social at Jagex is about community first- celebrating player creativity, amplifying authentic voices and showing up in ways that feel genuine, timely and fun
What the job involves
- We’re looking for a culturally tuned-in, creator-savvy Social Media Manager to join our Marketing team on a 6-month temporary basis
- This is an execution-focused role: bringing campaigns, updates and community moments to life across Facebook, Instagram, YouTube, X and TikTok
- You’ll turn strategy into standout content — delivering short-form video, timely engagement and creator collaborations that feel authentic to the OSRS community. While your core focus will be Old School RuneScape, you may also support RuneScape and RuneScape: Dragonwilds during high-priority campaigns
- Strategy and direction will be provided by the internal team. Your role is to make the magic happen
- Execute social campaigns supporting product updates, in-game events and key marketing beats
- Produce, edit and publish high-performing social-first content — with a strong focus on short-form video
- Collaborate with internal creative services to deliver engaging, platform-native assets
- Work with creators and community members to amplify reach, authenticity and relevance
- Ensure content reflects a deep understanding of OSRS gameplay, culture and the creator ecosystem
- Engage daily with players across social channels in an informed, friendly and authentic voice
- Respond to player comments, feedback and questions promptly and professionally
- Moderate discussions and escalate issues to Community or Player Support where needed
- Champion a welcoming, inclusive and player-first tone across all platforms
- Identify and build relationships with creators and community advocates
- Track emerging voices, trends and memes within the RuneScape creator scene and wider gaming culture
- Support creator collaborations that elevate campaigns and strengthen community connection
- Monitor performance metrics across channels
- Provide light-touch weekly reporting on content performance and player sentiment
- Surface emerging opportunities, community feedback and real-time risks to internal teams
- Provide on-the-ground social support during updates, live events and unexpected outages
- Help manage real-time communications, including around leaks or service disruptions
- Collaborate closely with Community to ensure accurate and timely updates during live moments
- Support RuneScape and RuneScape: Dragonwilds teams during priority campaign activations when required
Benefits
- Private Healthcare, including Dental Plan
- £75 Monthly Energy Allowance (paid on top of your salary)
- Generous Pension Contributions
- Free Gym Membership
- Employee Assistance Programme & Onsite Counselling
- Life Insurance X4 your Salary
- Income Protection 75% Salary
- Annual performance bonus & Pay Reviews
- Enhanced Maternity and Paternity - from day 1
- 25 days annual leave +Bank holidays (Increasing by 1 day per year of service up to 30 days)
- Flexible Working Hours
- Flash Bonuses
Not the right fit? Search for Social Media Manager jobs in Cambridge
About Jagex
A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped.
Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences.
Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.