Job #:

9757

Division:

Operations

Vacancy Type:

Full-time Permanent

Affiliation:

Union: CUPE 79

Contract Length:

Grade:

TCHC 2

of Vacancies:

1

Salary/Hourly Range:

$23.89 - $26.18 per hour

Hiring range/wage:

$23.89 per hour

Work Details (Days/hours):

35 hours per week

Posted Date:

8/18/25

Existing or New:

Existing

Deadline to Apply:

9/1/25

What we offer:
In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive compensation package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Make a difference
Do you see yourself working for one of the largest social housing providers in North America that is dedicated to improving the lives of its residents? Are you a dynamic, service oriented individual who is eager to learn and expand on current skill sets within Resident and Community Service? If this sounds like you, then we have an opportunity you won’t want to pass up!

The Clerk Grade 5 will perform a variety of clerical duties in support of the effective and efficient administration of operations within at Toronto Community Housing.

What you'll do:

• Performs filing, typing, mail and courier services, and other related clerical tasks.
• Logs incoming facsimiles, courier material and delivers to appropriate staff.
• Checks daily incoming mail for Tenant Parking Registration and Cancellation Forms from different Operating Units (OU) Offices and updates HMS records as needed.
• Date stamps, reviews and inputs submitted TCH documents and follows-up on missing documentation as required.
• Maintains up-to-date records related to non-tenant parking clients
• Maintains and prepares reports from manual or electronic files and databases.
• Photocopies and collates documents for distribution, mailing and filing.
• Assists department staff as required.
• Sorts and files correspondence, records, and various documents.
• Processes incoming and outgoing mail, manually and electronically.
• Responds to general enquiries in person and on the telephone.
• Completes all non-tenant parking registrations for walk-in clients.
• Refers other enquiries to appropriate staff, takes messages and pages staff, as necessary.
• Types form letters, invoices, requisitions, forms, labels, tabs, etc.
• Cuts, collates, folds, punches, staples, binds, and packages documents and reports using electric cutting, collating and folding machines, plastic binding machine and hole drill in large quantity printing operations.
• This position may require the ability to travel to various work locations in a timely manner.
• Other duties as required.

What you'll need:

• Considerable office experience performing various clerical duties.
• Ability to perform routine office duties.
• Ability to type and prepare basic clerical records.
• Ability to lift objects up to 50 lbs.
• Basic knowledge of computerized office systems, including computers, fax machines, photocopiers, scanners, printers, etc., with practical application in word processing, data entry and other software packages
• Basic knowledge of standard office practices and procedures
• Good interpersonal skills
• Good communication skills

What’s next:
Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.