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Manager, Communications

EPCOR1 day ago
Edmonton, Alberta
Senior Level
full_time

About the role

Highlights of the job

We

are hiring

one

f

ull-

t

ime

,

p

ermanent

Manager, Communications

position

working out of Edmonton, AB

.

 

The Manager, Communications

role is accountable for delivering strategic external and internal communications support for our Electricity

Operations’

team.

You will lead a

team of communication professionals

and help to

advance projects and initiatives that align with Electricity Operations’ business goals.

What you’d be responsible for

  • Lead the development and implementation of communications plans and products that achieve business goals and align with corporate strategy

  • Oversee and play a hands-on role in the execution of day-to-day operational communications activities

  • Recruit, develop and lead a strong and diverse team, including setting appropriate goals and expectations with corresponding performance metrics

  • Recommend, gain

    buy

    -in for and implement solutions to enhance customer and employee engagement. Continually define ways to increase stakeholder satisfaction and deepen working relationships internally and externally

  • Build relationships and collaborate across

    the

    Communications & Public Engagement

    team

    to ensure consistency in approach and drive efficiencies in the execution of our work

  • Identify

    and analy

    ze

    issues impacting

    Electricity

    Operations’

    business and

    establish

    initiatives for continuous improvement to ensure objectives are achieved

  • Manage operational and business issues from both an employee and public perspective to mitigate reputation risk, and advance EPCOR positions and messaging

  • Provide

    leadership and support for crisis and emergency response communications pertaining to Electricity

    Operations

    , 24/7

  • Participate in the budget planning process and the associated regulatory activities

What’s required to be successful

  • Bachelor’s degree in the areas of

    C

    ommunications,

    J

    ournalism,

    M

    arketing or a related field

  • 5+

    years’ experience in the communications field

    , including demonstrated leadership capabilities

  • Demonstrated

    success

    in delivering effective, measurable communications programs leveraging both

    social,

    digital and traditional communications

  • Demonstrated project management skills

  • Experience

    managing people

    is an asset

  • Proficient in

    Microsoft Office, HTML, Adobe Creative Suite and Photoshop, Microsoft Sharepoint

  • Experience managing budgets, with an understanding of financial reports

  • Strong communicator in all formats, with a track record that shows excellent judgment, critical thinking, and an ability to weave your communications/public relations expertise into varied products

  • Applies sound communications fundamentals to projects and initiatives

  • Effective team leader and collaborator, who focuses on creating a positive work culture

Other important facts about this job

Jurisdiction:

MGMT

Hours of work:

80 hours biweekly

 

EPCOR Employees:

please ensure that you are using your “

@epcor.com

” email address.

 

Learn more about

Working at EPCOR

!

Follow us on

LinkedIn

,

 

Twitter

,

Glassdoor

 

or

Facebook

!

 

Please note the following information:

 

  • A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

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About EPCOR

Utilities
1001-5000

Clean water, reliable electricity, drainage services and natural gas are at the heart of what we do. With a rich 125-year history, EPCOR has ambitions to be one of North America’s premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you’re looking for new opportunities, people who care and work that matters, apply today!