RV Canada Ottawa has a career opportunity for a full-time, bilingual (English/French) Receptionist. This is an on-site, daytime position, working Monday to Friday, from 8:30 am to 4:30 pm at our dealership location on Prince of Wales Drive.

Overview:

The Receptionist is personable and professional and is often the first contact a customer has with the dealership.

If you love dealing with people and are an organized problem solver, you may be just the person we are looking for!

We offer:

• A collegial work environment
• Competitive Compensation: $41,000 - $46,000 /yr, depending on experience + vacation pay
• Group Benefits, RRSP Plan with employer match
• Training in support of your role

**Reports to:**General Manager

Key Responsibilities & Accountabilities:

• Answer the phones and field calls for office employees, transfer to the appropriate individual.
• Greet customers, clients and staff and handle inquiries in a professional manner.
• Collect, open, and distribute incoming mail on a daily basis; data entry to maintain mailing lists.
• Maintain a daily activity schedule for employees as required.
• Respond to office services requests and inquiries.
• Verify, sign, and process for daily incoming and outgoing mail and packages.
• Undertake other duties as assigned by the General Manager.
• Complete word processing and photocopying as requested.
• Order, distribute, and maintain an inventory of in-stock such as stationary, forms and office supplies.
• Coordinate the scheduling of office space for meetings and in-service training as required.
• Take minutes for meetings as requested and maintain corresponding filing systems.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to corporate policies and procedures - Leisure Days RV Group
• Maintain confidentiality of client and corporate information and discuss same only with appropriate company personnel.
• Manage inquires and correspondence effectively through email and by phone in a timely and courteous manner.
• Establish rapport with customers by offering consistently high levels of customer service.

Essential Skills:

• Punctual and dependable.
• Fully bilingual (English / French) – speaking, reading, writing.
• Ability to multi-task along with good time-management skills.
• Customer service attitude with excellent communication skills.
• Exceptional people skills and ability to work independently and as part of a team.
• Demonstrated ability and competency with respect to data entry, keyboarding, multi-line telephone systems and standard office equipment.

Qualifications:

• Secondary School Diploma or completion of a clerical or receptionist training program preferred.
• Minimum 2 to 3 years of experience in a similar role as receptionist or sales administrative support in a dealership setting.
• Proficiency in MS Office Suite (Word, Excel, Outlook, etc.).
• Ability to lift up to 30 lbs.

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 25 dealerships across Ontario, Nova Scotia, and New Brunswick, with plans for sustainable growth.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts, and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

Our hiring process uses third party websites (such as Indeed) and technologies that utilize artificial intelligence (AI) to assist with talent sourcing and the resume screening process, helping us to filter and evaluate a large number of applications efficiently. AI tools are used to assist with job description creation, to analyze resumes for relevant skills and qualifications against the job requirements, and to create personalized message templates for candidate communication.

A human recruiter/manager is always responsible for conducting interviews and for the final selection. Please be aware that AI may analyze your application based on its programming and a complete disclosure of AI use in this process will be provided as required by law.

All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received may be referenced for future staffing requirements.