Job Description:

WE’RE LOOKING FOR A CUSTOMER TRAINING INSTRUCTOR

POSITION LOCATION: FORT ERIE, ONTARIO

Reporting to the Person Responsible for Training (PRT), the Customer Training Instructor (CTI) is responsible for performing and conducting on and off-site classroom and practical instruction in support of Airbus Helicopter’s products. In this position the CTI also develops, writes, and revises training curriculum, as well as to guide, lead and instruct other instructors in the performance of required duties. The CTI also provides classroom and OTJ component repair & overhaul training for AHCA DCR technicians and Airbus Customer/Service Center technicians. If needed, the CTI will be required to assist QA in their efforts to perform DCR related maintenance releases.

MAIN RESPONSIBILITIES

Training

• Develop, write, review and revise assigned training programs to meet program and lesson objective, including scope, outline, instructor notes, narratives, reference material, training aids, examinations and student training material as appropriate.
• Use state-of-the-art methods of instruction and present instruction using lectures, discussions, demonstrations and practical exercises in classroom, laboratory, hangar and/or flight line sessions.
• Performs duties by teaching from blueprints, schematics, wiring diagrams, inspection guides, maintenance manuals and other engineering and technical documents.
• In all instruction will use the most appropriate, most effective aids to training such as computers audio-visual aids, mock-ups, graphic art, training films, slide projections, transparencies, charts and/or film strips.
• Provide training and instruction to, but not limited to customer and company maintenance personnel, company support representatives, and customer and AME.
• Supervise external customers in the performance of their projects.
• Examination review and failure analysis.

Plan, Maintain and Continuously Develop Training

• Coordinate and recommend changes and revisions to assigned programs of instruction with the PRT
• Provide status of all phases of course and assigned projects to the PRT
• Coordinate course scheduling and planning; issues certification to students completing course/s
• Organize timetable and student enrolment for course
• Keep record of attendance of all participants
• Organize the collation of grade marks
• Maintain current knowledge of all aircraft models and DCR components to which assigned as well as ensure an awareness of all applicable changes in technology and maintenance procedures as they occur.

MINIMUM JOB REQUIREMENTS

Education

• College Diploma in Aircraft Maintenance required or 15 years’ experience working in aerospace.
• AME License preferred

Experience

• 5 years’ experience in an aviation manufacturing and/or MRO environment required
• 5 years’ experience with teaching and delivering presentations required
• Component repair & overhaul (DCR shop) experience preferred

Technical Systems Proficiency

• Proficiency in GoogleSuite

Knowledge, Skills, Demonstrated Capabilities:

• Strong leadership skills.
• Excellent written and verbal communication skills.
• Exemplary Interpersonal skills.
• Must be a team player.
• Strong instructional background.
• Able to work under broad supervision.
• Disciplined and able to maintain confidentiality.
• Able to travel extensively.
• Attention to detail.
• Demonstrated problem solving skills.
• Ability to show flexibility in a changing environment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters Canada Ltd

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Training support & services <JF-CS-TS>

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.