Company Description

NextGen Automation is a 100% Canadian‑owned technology partner supporting businesses across Western Canada. For over 26 years, we’ve helped organizations simplify and secure their technology through managed IT services, cybersecurity, print, and physical security solutions—all aligned to real business goals. At NextGen, we’re guided by positivity, integrity, dedication, customer excellence and agility, and we believe great technology starts with great people. We foster a collaborative, accountable, and growth‑oriented environment where team members are supported to learn, contribute, and build meaningful, long‑term careers while making a real impact for our customers and communities.

Role Description

The Warehouse – Shipping/ Receiving Coordinator supports the daily logistics and shipping functions within the warehouse environment in our Calgary location. This role works closely with other shipper/receivers to ensure efficient, accurate, and timely processing of incoming and outgoing products. The ideal candidate is detail-oriented, organized and thrives in a fast-paced, hands-on environment. NextGen Automation includes a team of highly trained technical sales force as well as customer service team with strong product knowledge, technical aptitude, and a commitment to first-class customer service. You would be expected to work alongside a highly trained team to maintain a high level of customer service for our new and existing customer base.

Daily responsibilities will include the following

• Oversee daily shipping and receiving activities to ensure accuracy and timeliness.
• Match packing slips to incoming shipments; verify contents and report any discrepancies.
• Verify that all shipments are received complete and damage-free, and accurately documented.
• Pack, label, and ship customer orders using courier systems and local delivery methods.
• Prepare shipping documentation, including bills of lading, courier labels, and return forms.
• Package and process product returns to vendors, ensuring proper documentation and communication.
• Coordinate parts orders and verify outbound shipments for completeness and accuracy.
• Communicate issues related to missing or damaged stock, short shipments, or delivery problems to finance and relevant vendors or carriers.
• Maintain cleanliness and organization of the warehouse and shipping areas.
• Collaborate with internal teams including technicians, customer service, and finance to ensure seamless supply chain processes.
• Perform other duties as assigned to support warehouse and logistics functions.

Qualifications and Skills Required

• High school diploma or equivalent; post-secondary education in supply chain, logistics, or a related field is an asset.
• 2+ years of experience in a shipping/receiving or logistics coordination role.
• Familiarity with courier platforms (e.g., Purolator, FedEx, UPS) and preparation of shipping documentation.
• Strong organizational skills with attention to detail and accuracy.
• Able to lift up to 50 lbs and perform physical warehouse tasks.
• Proficient with Microsoft Office (particularly Outlook and Excel); experience with shipping or ERP systems is an asset.
• Effective verbal and written communication skills.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.