Job Description:

Jonas Software – Club Division If you want to make a difference in a fast-paced environment, building solutions that millions of people use daily, then you will find it here with the research and development team at Jonas Club Software.  Our goal is to deliver high quality software that meets the real world needs and exceeds our customers’ expectations. Everyone should be a voice within the team; the best products come from collaboration and independent thinking, and we want your voice.

We are looking for cloud ops engineers with both wisdom and open minds to make critical solution decisions. Our goal is shipping high quality code (bug-free), and applications which are built with simplicity and practicality in mind. We want to keep our customers and staff happy and give ourselves the opportunities to develop innovative products for our clients.

https://jonasclub.com/Company/About

Position We're looking for someone to help design, build out, and manage all aspects of our on-prem and cloud infrastructure. You will collaborate closely with various teams (product managers, project managers, analysts, developers, support) and where multiple hats, to ensure we are always delivering value to our customers. You will gain in-depth knowledge of our application and help troubleshoot/diagnose customer issues. We need someone with great listening skills and time management – and will be given ownership and autonomy to drive projects to completion. The successful candidate will have strong problem-solving skills, creativity, and strive for innovation. They must also have well developed technical acumen and ability to learn on the fly.

Qualifications Good understanding of networking technologies, cloud load balancers, and firewalls

• Networking Expertise: Profound understanding of the latest networking technologies, including cloud load balancers, firewalls, and software-defined networking (SDN) solutions.
• Infrastructure Services: In-depth knowledge of core infrastructure services such as LDAP, Active Directory, DNS, SMTP, and experience with service monitoring and messaging tools like Prometheus, Grafana, New Relic, Datadog HQ, etc.
• Cloud Proficiency: Hands-on experience in provisioning systems, maintaining security, and access management within popular public cloud service providers, such as AWS, Azure, or Google Cloud Platform.
• CI/CD Competence: Working knowledge of cutting-edge CI/CD tools and basic administration skills in tools like Jenkins, GitLab CI, and collaboration platforms such as Jira and Confluence.
• Cloud Computing Expertise: A deep understanding of cloud computing concepts and solutions, encompassing public, private, hybrid clouds, and Hyper-Converged Infrastructure (HCI) with a focus on technologies like AWS, Azure, Google Cloud, and Nutanix.
• Cloud Security Acumen: Proficiency in cloud security principles, including IAM Roles & Policies, Security Groups, Encryption keys, and knowledge of industry best practices.
• Networking Prowess: Strong TCP/IP networking knowledge for both cloud and on-premises deployments, covering DNS, network, routing, and L3/L7 protocols.
• Storage Technology: Comprehensive understanding and hands-on experience with storage technologies, including solutions from vendors like Dell, Netapp, and Nutanix.
• Windows Expertise: Proficiency in Windows Servers, Active Directory administration, RDS Services, IIS, DHCP, and DNS.
• Virtualization Proficiency: Strong understanding and extensive experience in virtualization implementation, management, and troubleshooting, including hypervisors like Nutanix, VMware and Hyper-V.
• Data Center Migration: Experience in planning and executing data center migrations is a significant advantage.
• Cloud-Based DNS: Experience in managing cloud-based DNS solutions, particularly with Cloudflare, Amazon, Azure and GoDaddy.
• Scripting and Automation Skills: Proficiency in scripting and automation using PowerShell, Bash, or any other language.
• Web Technologies Knowledge: Understanding of HTTP, TLS, and CDN standards and technologies.
• Certifications: Possession of relevant certifications such as AWS Certified Solutions Architect, Azure Administrator, or Google Cloud Professional Cloud Architect is a plus.
• Network Security: Experience with Windows Server (2016/2019/2022) and leading network devices, including firewall configurations and intrusion detection/prevention systems.
• 24/7 Support: Willingness and capability to provide after-hours, 24/7, 365-day support for cloud operations and handle level 2-3 application support tickets and manage/install Jonas's software on Server.

Business Unit:

Jonas Club

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.