Job #:

9875

Division:

CEO Office

Vacancy Type:

Full-time Permanent

Affiliation:

Non-Union: Management & Exempt

Contract Length:

Grade:

MA 08

of Vacancies:

1

Salary/Hourly Range:

$120,878.50 - $145,054.20

Hiring range/wage:

$120,878.50 - $132,966.35

Work Details (Days/hours):

36.25 hours per week some weekends and evenings

Posted Date:

8/27/25

Existing or New:

Existing

Deadline to Apply:

9/12/25

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (4) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Reporting to the Centre Director, the Centre Manager will be responsible for managing the implementation of Toronto Community Housing’s Centre for Advancing the Interests of Black People. This involves leading enterprise-wide projects, developing strategies and working with various TCHC business units to support the implementation of division specific actions addressing anti-Black racism and promoting thriving and well-being for Black tenants and staff. Working directly with senior staff, the Manager is responsible for maintaining consistent communication and information sharing. This role will oversee the Centre’s policy team and support core engagement activities of the Centre. In this role you will support TCHC's tenant focused culture!

What you’ll do

Research, and Process Development

• Under the guidance of the Centre Director, leads team’s operational planning process, development, documentation and implementation of frameworks and business processes to deliver strategic initiatives on the Centre;
• Analyzes and interprets service capacity, needs, opportunities, and trends in the Black community around economic development, youth development, violence reduction and community-level conflict mediation;
• Utilizing well developed project management and organizational skills, leads and participates in TCHC work groups, teams, committees to develop and revise related policies, guidelines, procedures and processes.

Strategy/ Program Implementation

• In collaboration with the Centre Director, and the Policy, Planning and Coaching team, supports the development and implementation of innovative strategies and/partnerships to leverage emerging opportunities to promote thriving Black communities and respond to needs and challenges of Black staff and Tenants This role will project management support and develop projects and partnerships involving multiple internal and external stakeholders across all regions;
• Oversee the implementation of the corporate strategic plan on Anti-Black Racism:
  • Advises on establishing and achieving goals and targets
  • Ensures organizational alignment with the plan where possible
  • Review and analysis of corporate programs, procedures and initiatives to ensure they are aligned with Centre strategies

Outreach/ Engagement

• Under the direction of the Centre Director, supports the development of engagement strategies for both tenants and staff to ensure input and validate impact of Centre strategies;
• Reviews and analyses qualitative and quantitative input to make recommendations;
• Recommends course of action to Centre Director of how to proceed with strategies and training related to diversity and anti-black racism;
• Develops program tools and frameworks to support strategies, ensuring consistent service delivery across all regional teams.

Knowledge management

• Oversees research, measurement and evaluation projects related to the confronting anti-Black Racism strategy;
• Coordinates corporation wide reporting and information gathering for strategy implementation;
• Supports learning about and promotes increased access to knowledge and information for the board, senior leaders and the enterprise as it relates to the confronting anti-Black racism strategy.

Leadership

• Provides leadership and effective management of staff including setting appropriate context, building a positive and productive team, effectively managing performance, identifying and resolving compliance issues to ensure adherence to TCHC policies and controls;
• Actively participates and contributes to the ongoing strategic leadership of operations within the Centre, advising and providing guidance in the planning, development and action of short- and long-term strategic business plans;
• Prepares reports for various stakeholders including the Centre Director Provides leadership, direction and support to a diverse team promoting a culture of tenant centric customer excellence;
• Ensures development and execution of progressive performance plans and a service delivery model within their team;
• Maintains adherence to established human resources policies and procedure including collective agreements;
• Ensures compliance with relevant legislation;
• Promotes the Toronto Community Housing Culture Model within the Unit.

What you’ll need

• College Degree (University preferred) a relevant discipline including Social Work, Public Health, Public Policy or Social Sciences or an appropriate combination of experience and education.
• 5 years’ experience managing or leading teams for policy/program development, design and project management in not-for-profit, government, health and human services, or community development settings.
• Experience managing complex and contentious issues on race, racism and anti-Black racism and their negative impacts on Black people in Toronto
• 2 years’ experience in research, evaluation, monitoring.
• Must bring an anti-oppression, equity, anti-Black racism and community development lens to partnership building, policy development, service planning, implementation oversight and evaluation.
• Experience working with Black community groups or Black residents in the formulation of social policy, analysis and/or research.
• Candidate must bring an Equity, Diversity and Inclusivity lens to the work.
• In depth knowledge of social housing services and challenges including social work and dealing with vulnerable populations, particularly youth populations;
  Knowledge of multiple barriers tenants and staff face as a result of Anti-Black Racism; population and/or place-based social policy development; and/or issues of equity and systemic change is considered an asset.
• Demonstrated progressive experience in program and strategy development, working with diverse stakeholders including private sector, non-profits, other orders of government and the community-based sector.
• Strong strategic thinking and decision-making skills; the ability to develop creative solutions for a variety of current and emerging organizational and industry challenges;
• Well-developed people leadership and relationship building skills.
• Knowledge of principles of public sector fundraising and/or granting programs an asset.
• Excellent communication skills (verbal and written); capable of establishing a high level of credibility, both internally and externally, with a wide variety of stakeholders.

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written/practical test, and reference check.

INDS