Client Services Representative
Top Benefits
About the role
Job Title: Client Service Representative (CSR)
Location: Eagleview Veterinary Hospital – Squamish, BC
Schedule: Part-time (2-3 days per week, 9.5-hour shifts).
Must be available for weekend & evening shifts until 8:00 PM.
About Us Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors.
The Role
We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets.
Schedule Details
Averaging around 2-3 shifts per week
9.5 hours per shift
Schedule includes most weekends & evenings until 8:00 PM
Ideal for someone seeking consistent part-time hours with full workdays
Key Responsibilities
- Greet clients and their pets warmly and professionally
- Answer phones, respond to email inquiries, and schedule appointments
- Manage patient records and maintain accurate information
- Process payments and handle invoicing
- Support the veterinary team with administrative tasks
- Maintain a clean and organized reception area & consultation rooms
- Provide compassionate support during routine and urgent visits
What We’re Looking For
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Calm, compassionate, and professional demeanor
- Ability to work efficiently in a busy environment
- Comfortable with computers and scheduling systems
- Previous reception, customer service, or veterinary experience is an asset (training provided for the right candidate)
- A genuine love for animals and their people
What We Offer
- Consistent part-time schedule with full-length shifts
- Supportive and positive team culture
- Competitive wages based on experience
- Staff discounts on veterinary services and products
- Opportunities for learning and growth
How to Apply
Please send your resume and a brief cover letter to: Caitlyn.Palmer@nva.com
Subject line: Client Service Representative Application
Join Eagleview Veterinary Hospital and help make a difference for pets and their families in the Squamish community.
About Abbotsford Animal Hospital
NVA Canada is a rapidly growing community of Canadian veterinary hospitals and passionate professionals dedicated to serving the local needs of pets and their owners. For the love of animals and the people who love them.
Globally, the NVA community tops 1500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand and Singapore. Over 35,000 veterinary professionals work to improve the well-being of patients by providing progressive and compassionate veterinary care. In Canada, we have over 140 practices in every province, coast-to-coast.
Since the first hospital joined NVA in 1997, founding veterinarian Dr. Stanley Creighton has emphasized support for the local medical standards established by individual doctors and practices. He has always believed that when veterinarians craft strategies specific to their own hospitals and communities, high quality patient care and client services follow.
This vision for local empowerment and servant leadership continues at NVA Canada today. We are partners in possibility, making new professional tools and resources available to hospitals, supporting with recruiting, administration and management, and caring for caregivers so the Canadian community can continue to grow and thrive.
Get to know NVA Canada: https://www.nvacanada.ca/about-us/#dearflip-df_6958/1/
Client Services Representative
Top Benefits
About the role
Job Title: Client Service Representative (CSR)
Location: Eagleview Veterinary Hospital – Squamish, BC
Schedule: Part-time (2-3 days per week, 9.5-hour shifts).
Must be available for weekend & evening shifts until 8:00 PM.
About Us Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors.
The Role
We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets.
Schedule Details
Averaging around 2-3 shifts per week
9.5 hours per shift
Schedule includes most weekends & evenings until 8:00 PM
Ideal for someone seeking consistent part-time hours with full workdays
Key Responsibilities
- Greet clients and their pets warmly and professionally
- Answer phones, respond to email inquiries, and schedule appointments
- Manage patient records and maintain accurate information
- Process payments and handle invoicing
- Support the veterinary team with administrative tasks
- Maintain a clean and organized reception area & consultation rooms
- Provide compassionate support during routine and urgent visits
What We’re Looking For
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Calm, compassionate, and professional demeanor
- Ability to work efficiently in a busy environment
- Comfortable with computers and scheduling systems
- Previous reception, customer service, or veterinary experience is an asset (training provided for the right candidate)
- A genuine love for animals and their people
What We Offer
- Consistent part-time schedule with full-length shifts
- Supportive and positive team culture
- Competitive wages based on experience
- Staff discounts on veterinary services and products
- Opportunities for learning and growth
How to Apply
Please send your resume and a brief cover letter to: Caitlyn.Palmer@nva.com
Subject line: Client Service Representative Application
Join Eagleview Veterinary Hospital and help make a difference for pets and their families in the Squamish community.
About Abbotsford Animal Hospital
NVA Canada is a rapidly growing community of Canadian veterinary hospitals and passionate professionals dedicated to serving the local needs of pets and their owners. For the love of animals and the people who love them.
Globally, the NVA community tops 1500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand and Singapore. Over 35,000 veterinary professionals work to improve the well-being of patients by providing progressive and compassionate veterinary care. In Canada, we have over 140 practices in every province, coast-to-coast.
Since the first hospital joined NVA in 1997, founding veterinarian Dr. Stanley Creighton has emphasized support for the local medical standards established by individual doctors and practices. He has always believed that when veterinarians craft strategies specific to their own hospitals and communities, high quality patient care and client services follow.
This vision for local empowerment and servant leadership continues at NVA Canada today. We are partners in possibility, making new professional tools and resources available to hospitals, supporting with recruiting, administration and management, and caring for caregivers so the Canadian community can continue to grow and thrive.
Get to know NVA Canada: https://www.nvacanada.ca/about-us/#dearflip-df_6958/1/