Manager Of Information Technology - Project Management And Application Support
Top Benefits
About the role
Position Conditions: This is a full-time, permanent position of 36.25 hours per week. This position is not part of a collective agreement and is open to all interested parties. The City of Brandon reserves the right to underfill this position.
NOTE: The successful applicants must pass a Criminal Record Check and Background Check.
Rate of Pay: $91,988.20 – $99,249.69 annually (2025 Rates)
Closing Date: 11:59 PM on August 28, 2025
This competition will include testing and an interview.
PURPOSE OF POSITION
Reporting to the Director of Information, Technology and Communications, the Manager of Information Technology – Project Management and Application Support assists the Director in the planning, development, coordination and implementation of the enterprise information systems to support both distributed and centralized business operations. The Manager of Information Technology – Project Management and Application Support will be responsible for the day-to-day operations of the Project Management and Application Support team.
TYPICAL DUTIES AND RESPONSIBILITIES
- Guides the day-to-day operations of the Project Management and Application Support team;
- Ensures the services of the team are aligned with the Departments Strategic Architecture and the City’s vision;
- Carries out the action plans associated with Departmental goals;
- Responsible for establishing Project Management methodology and ensuring its adoption throughout I.T.;
- Responsible for Business Analysis methodology;
- Ensure the application support team is effectively utilized to maximize the value to the corporation;
- Ensure application support related help desk tickets are addressed in consultation with the Manager of IT – Helpdesk and Hardware;
- Open Data development and stewardship;
- Responsible for but not limited to the following areas:
- Custom Application Development
- Application Support
- SharePoint Development
- Web design/development
- Graphic Design
- Video production
- Establishes and recommends policies, procedures and standards as they apply to project management, business analysis, and application support;
- Facilitates proper communication in the team, department as well as with internal and external parties;
- Ensures safe work practices are followed by staff;
- Manages staff including participating in hiring, coordinating, coaching and leading activities and participating in daily operations;
- Responsible for the development and implementation of training plans for staff;
- Liaises with service users and providers to ensure the delivery of exceptional customer service;
- Consults with users to analyze needs, determine scope and priorities of requirements related to the application support area;
- Researches and evaluates hardware/software requirements for the Department and Organization and makes recommendations to the Director concerning acquisition;
- Assists the Department Director to identify, recommend, develop and implement projects that support business objectives;
- Acts as a project manager for projects assigned by the Director of Information Technology;
- Prepares RFP’s, bid proposals, Contracts, Scopes of Work and other documentation for assigned projects;
- Makes recommendations on products, services, protocols and standards in support of procurement and development efforts;
- Establishes service level agreements with business units and outside vendors;
- Performs the duties of the Director of Information Technology when required;
NOTE: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent.
MANDATORY QUALIFICATIONS & EXPERIENCE
- Grade 12, G.E.D., C.A.E.C, or Mature High School Diploma.
- Post secondary diploma, degree or certification from a recognized technical training institute.
- Minimum of five (5) years' relevant experience in the field of information technology.
PREFERRED QUALIFICATIONS & EXPERIENCE
- Diploma or certification in Project Management would be an asset;
- Minimum of two (2) years’ experience in a supervisory/managerial role would be an asset;
- Minimum of one (1) year experience working in a project management role would be an asset.
WORK CONDITIONS
The Manager works independently and as part of the team providing support to a variety of people.
- Self-motivated and quality driven to perform independent projects (daily).
- Wide variety of tasks requiring ability to manage multiple projects and make independent decisions (daily)
- Work in a shared and consultative manner with other employees (daily).
- May be necessary to travel throughout the City and visit various facilities or work sites in all types of weather conditions (daily).
Please contact HR@brandon.ca for a complete job description
The City of Brandon is committed to an inclusive, barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require an accommodation. If you are interested in finding out more about the City of Brandon job opportunities as soon as they are posted, please follow us on Facebook or X!
About City of Brandon
Brandon, Manitoba is a welcoming community of approximately 49,000 people that offers the opportunity and sophistication of metropolitan life minutes from quiet country living. As Manitoba's second largest city, and the service centre for 180,000 people, Brandon boasts amenities, services, and educational and employment opportunities generally found in much larger centres, yet has a maximum in-city commute of less than 15 minutes! Brandon's diverse economic base has enabled the city to carve out a long-standing reputation as a community that offers both a stable economy and opportunity for businesses to compete profitably in the global marketplace. Brandon is a progressive community with a quality of life that must be experienced to be appreciated!
Maintaining Canadian top ten rankings for lifestyle, low municipal taxes and affordable labour costs combined with the lowest electricity rates in North America, an extensive transportation network and supportive community leadership, Brandon offers a dynamic environment to grow your business.
Manager Of Information Technology - Project Management And Application Support
Top Benefits
About the role
Position Conditions: This is a full-time, permanent position of 36.25 hours per week. This position is not part of a collective agreement and is open to all interested parties. The City of Brandon reserves the right to underfill this position.
NOTE: The successful applicants must pass a Criminal Record Check and Background Check.
Rate of Pay: $91,988.20 – $99,249.69 annually (2025 Rates)
Closing Date: 11:59 PM on August 28, 2025
This competition will include testing and an interview.
PURPOSE OF POSITION
Reporting to the Director of Information, Technology and Communications, the Manager of Information Technology – Project Management and Application Support assists the Director in the planning, development, coordination and implementation of the enterprise information systems to support both distributed and centralized business operations. The Manager of Information Technology – Project Management and Application Support will be responsible for the day-to-day operations of the Project Management and Application Support team.
TYPICAL DUTIES AND RESPONSIBILITIES
- Guides the day-to-day operations of the Project Management and Application Support team;
- Ensures the services of the team are aligned with the Departments Strategic Architecture and the City’s vision;
- Carries out the action plans associated with Departmental goals;
- Responsible for establishing Project Management methodology and ensuring its adoption throughout I.T.;
- Responsible for Business Analysis methodology;
- Ensure the application support team is effectively utilized to maximize the value to the corporation;
- Ensure application support related help desk tickets are addressed in consultation with the Manager of IT – Helpdesk and Hardware;
- Open Data development and stewardship;
- Responsible for but not limited to the following areas:
- Custom Application Development
- Application Support
- SharePoint Development
- Web design/development
- Graphic Design
- Video production
- Establishes and recommends policies, procedures and standards as they apply to project management, business analysis, and application support;
- Facilitates proper communication in the team, department as well as with internal and external parties;
- Ensures safe work practices are followed by staff;
- Manages staff including participating in hiring, coordinating, coaching and leading activities and participating in daily operations;
- Responsible for the development and implementation of training plans for staff;
- Liaises with service users and providers to ensure the delivery of exceptional customer service;
- Consults with users to analyze needs, determine scope and priorities of requirements related to the application support area;
- Researches and evaluates hardware/software requirements for the Department and Organization and makes recommendations to the Director concerning acquisition;
- Assists the Department Director to identify, recommend, develop and implement projects that support business objectives;
- Acts as a project manager for projects assigned by the Director of Information Technology;
- Prepares RFP’s, bid proposals, Contracts, Scopes of Work and other documentation for assigned projects;
- Makes recommendations on products, services, protocols and standards in support of procurement and development efforts;
- Establishes service level agreements with business units and outside vendors;
- Performs the duties of the Director of Information Technology when required;
NOTE: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent.
MANDATORY QUALIFICATIONS & EXPERIENCE
- Grade 12, G.E.D., C.A.E.C, or Mature High School Diploma.
- Post secondary diploma, degree or certification from a recognized technical training institute.
- Minimum of five (5) years' relevant experience in the field of information technology.
PREFERRED QUALIFICATIONS & EXPERIENCE
- Diploma or certification in Project Management would be an asset;
- Minimum of two (2) years’ experience in a supervisory/managerial role would be an asset;
- Minimum of one (1) year experience working in a project management role would be an asset.
WORK CONDITIONS
The Manager works independently and as part of the team providing support to a variety of people.
- Self-motivated and quality driven to perform independent projects (daily).
- Wide variety of tasks requiring ability to manage multiple projects and make independent decisions (daily)
- Work in a shared and consultative manner with other employees (daily).
- May be necessary to travel throughout the City and visit various facilities or work sites in all types of weather conditions (daily).
Please contact HR@brandon.ca for a complete job description
The City of Brandon is committed to an inclusive, barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require an accommodation. If you are interested in finding out more about the City of Brandon job opportunities as soon as they are posted, please follow us on Facebook or X!
About City of Brandon
Brandon, Manitoba is a welcoming community of approximately 49,000 people that offers the opportunity and sophistication of metropolitan life minutes from quiet country living. As Manitoba's second largest city, and the service centre for 180,000 people, Brandon boasts amenities, services, and educational and employment opportunities generally found in much larger centres, yet has a maximum in-city commute of less than 15 minutes! Brandon's diverse economic base has enabled the city to carve out a long-standing reputation as a community that offers both a stable economy and opportunity for businesses to compete profitably in the global marketplace. Brandon is a progressive community with a quality of life that must be experienced to be appreciated!
Maintaining Canadian top ten rankings for lifestyle, low municipal taxes and affordable labour costs combined with the lowest electricity rates in North America, an extensive transportation network and supportive community leadership, Brandon offers a dynamic environment to grow your business.