Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Accountability #1

• To assist each resident in their search for safe, and affordable housing
• The incumbent, exercising considerable initiative, carries out the duties of the position, with minimal direction and day to day supervision.
• Computer literate, demonstrating experience with Microsoft Office, internet and keyboarding. Experience with HIFIS an asset. Recognizable skill in effective time management and organization.
• Demonstrates effective interpersonal and communication skills and has ability to deal with internal/external contacts at all levels within and outside of the organization.
• Skills in understanding the use of authority in supervision and to intervene effectively in crisis situations.

Accountability #2

• Demonstrate empathy, concern and interest in providing quality care for client following the facility Mission statement of offering new hope and real help to those who need it most.
• To adhere to department boundaries and follow direction of supervisor
• Records intake processes and makes client case notes and observations in HIFIS. Contributes to case histories for all incoming clients/residents. Provides support and visits to families staying off site.
• Completes SPDAT Assessments for the By-name List.
• Meal preparation and some light housekeeping duties as required
• Life skills, appointments or referrals to client as necessary

Accountability #3

• Represents The Salvation Army in a professional, courteous manner, congruent with the organizations values and principles. Liaises with referral sources and other external agencies as needed (e.g. Ontario Works, police, ODSP)
• Adhere to standards that are consistent with the values and philosophy of The Salvation Army
• Support and engage with client activities and workshops
• Understanding of cultural differences. Commitment to team-work. Bilingualism an asset.
• Engagement with client in meaningful conversation to be able to assist and refer appropriately to our community partners for the client well being
• Performs other duties as assigned

Managerial/Technical Responsibilities:

• Adhere to standards that are consistent with the values and philosophy of The Salvation Army.
• Participate fully and constructively in staff meetings and in-service training.
• Engage in formal evaluation sessions (PEAC) and supervision 3 and 6 months during the first year of employment and annually thereafter.
• Read and follow the Policy
• Perform other duties as assigned Bilingualism an asset.
• Participate in PATH and By-name list including SPDAT Assessments for clients – track results into HIFIS4

Diplomas, Certifications or Requirements:

The successful applicant will hold/have:

Current Certification in First Aid/CPR

Criminal Police Investigation Check (CPIC)

Non-Violent crisis intervention training

Food Handers Certification

Vulnerable populations records check

Minimum Prior Related Experience:

2 years social service worker diploma or equivalent

3-5 years in a related field

Experience working wit a vulnerable population

HIFIS knowledge an asset

Physical Effort/Dexterity Required:

The performance of the job requires occasional walking and stairs – also some light housekeeping. Required to lift up to 20lbs

Concentration Required:

The performance of the job requires monitoring the environment and attentive listening – multitasking.

Responsibility for Financial Resources:

The incumbent is involved in minor financial matters.

Tracks Food log money

The incumbent has very little input into the annual budget.

Responsibility for Human Resources:

The incumbent is responsible for his/her own time and effort only. She may demonstrate work methods to new employees, volunteers and/or students.

Work Environment:

Dealing with disgruntled clients

Verbal abuse

Offensive odors

Cleaning human waste and dirt (communicable diseases)

Handing garbage

Many stairs

Exposure to Hazards:

Exposure to infections diseases

Exposure to bodily fluids

Exposure to angry clients (Non-violent crisis intervention)

Exposure to drug paraphernalia

Precautionary Measures:

The incumbent must take the following precautionary measures (in addition to health and safety rules):

Immunization for Hepatitis B – or sign waiver

• Universal Precautions
• Use glove
• Wear mask
• Eye protection

Compensation:

The target hiring range for this position is $21.70 to $21.70 with a maximum of $21.70.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.