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Manager – Client Delivery

Boast1 day ago
Remote
$110,000 - $120,000/year
Senior Level
full_time

About the role

**Please note: This is a hybrid role. Candidates must be based in Vancouver, BC; Calgary, AB; Toronto, ON; or Montreal, QC, with the ability to work from home and attend in-person meetings at our local office once or twice per month.**

Boast – Powering Innovation Through AI-Driven R&D Tax Solutions

Location: Vancouver, BC, Calgary, AB, Toronto, ON or Montreal, QC

Workplace model: Hybrid

Salary: $110,000 - $120,000 per year, plus earning bonuses

Employment Type: Full-Time

Join a mission-driven fintech leader transforming how companies access innovation capital. At Boast, we combine deep technical expertise with cutting-edge AI to streamline R&D tax credit claims, helping thousands of businesses across North America unlock over $600 million in funding to fuel their growth.As a Manager – Client Delivery , you’ll play a critical role in delivering exceptional service to innovative companies while leading project execution across your client portfolio. This is an exciting opportunity for a client-focused, detail-driven leader with a passion for innovation, strategic problem-solving, and operational excellence.

What You’ll Love About This Role:

  • Client Ownership. Manage a portfolio of forward-thinking companies, ensuring timely, accurate, and compliant R&D tax claims.
  • Leadership in Action. Guide and support delivery teams, optimizing performance and promoting a culture of accountability and growth.
  • Strategic Influence. Advise clients on complex government incentive programs while driving continuous improvements to delivery processes.
  • Innovation at the Core. Be part of a fast-growing, tech-enabled company shaping the future of R&D funding.

What You’ll Do

  • Oversee delivery of high-quality R&D tax credit claims across your client portfolio.
  • Maintain strong, trust-based relationships with clients, ensuring transparency, communication, and satisfaction throughout the process.
  • Coordinate and allocate delivery team resources for efficient execution of projects.
  • Advise clients on government incentive strategies and claim eligibility.
  • Monitor project milestones, timelines, and profitability to ensure optimal performance.
  • Identify and mitigate project risks, ensuring compliance and minimizing audit exposure.
  • Collaborate with Sales and Pre-Sales teams to support business development efforts.
  • Support and mentor junior team members, contributing to their growth and Boast’s delivery excellence.
  • Promote internal process improvements and platform feature adoption through client feedback.

What We’re Looking For

  • Demonstrated expertise in R&D tax credit programs, government incentives, or related areas.
  • Well-versed in navigating complex incentive programs and delivering impactful results for clients.
  • Strong background in project delivery, client relationship management, and strategic advising.
  • Experience managing complex client portfolios or multi-stakeholder engagements.
  • Demonstrated leadership capabilities and ability to guide cross-functional teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Familiarity with project management and financial tools (e.g., accounting, payroll systems).
  • Ability to juggle multiple projects, adapt quickly, and thrive in a fast-paced environment.
  • Proficiency in English; additional languages such as French, Spanish, or Mandarin are an asset.
  • Eligibility to work in Canada; willingness to travel occasionally as needed.

Compensation & Perks

  • Competitive salary based on experience.
  • Comprehensive health and dental benefits.
  • Company pension plan with service-based rewards.
  • Flexible work environment and focus on work-life balance.
  • Professional development support and career growth opportunities.

Sound Like You?

Apply now and help shape the future of innovation funding, no formal cover letter required.

Please note: Applicants must be legally entitled to work in Canada. We thank all candidates for their interest; only those selected for an interview will be contacted.

About Boast

Financial Services
11-50

Accelerate your innovation and R&D intelligence.

Boast helps you access the billions of dollars available in R&D tax credits and funding to improve insights and grow faster.

Our software integrates your financial, engineering, and project data to increase the speed, accuracy, and size of eligible tax incentives. Only Boast helps you maximize claims and innovate faster.

Learn more: https://boast.ai