Service Delivery Manager & Technical Lead (Project-Based Contract)
About the role
About VNEXT
VNEXT is a Microsoft-focused consulting firm helping organizations successfully adopt, govern, and scale Microsoft technologies. We partner with clients across North America to deliver high-impact solutions centered around Microsoft 365, Power Platform, Copilot, Azure, and Modern Workplace.
About the Opportunity
We are seeking a Senior Service Delivery Manager & Technical Lead to own the successful delivery of Microsoft consulting engagements while acting as the key point of coordination between clients, executives, technical consultants, and internal teams. This role combines project and delivery leadership, client engagement, stakeholder management, and technical oversight, requiring the ability to navigate both business and technical discussions with confidence. The successful candidate will drive execution, coordinate consulting resources, manage risks and dependencies, and ensure projects deliver measurable value to clients. The ideal candidate combines strong delivery management experience with sufficient technical knowledge to effectively guide Microsoft project execution and stakeholder discussions.
Responsibilities
Project & Delivery Management Own end-to-end project delivery, including scope, timeline, milestones, budget awareness, dependencies, risks, and deliverables. Support resource planning, consultant allocation, and capacity management. Monitor progress and proactively address delivery risks, blockers, and dependencies. Manage project change requests, scope adjustments, and prioritization discussions. Ensure project documentation, reporting, and delivery standards are consistently maintained.
Client Leadership & Stakeholder Management
Serve as the primary day-to-day client contact. Build trusted relationships with client stakeholders across business and technical teams. Manage stakeholder expectations through proactive communication and alignment. Prepare project status reports and executive updates. Lead executive steering meetings, status reviews, and delivery checkpoints. Lead escalation management and issue resolution activities.
Technical Team Coordination
Coordinate technical consultants, architects, and subject matter experts. Facilitate collaboration across distributed consulting teams. Ensure technical consultants have clear priorities, timelines, and responsibilities. Monitor execution quality and delivery effectiveness.
Coordinate resolution of technical or operational delivery challenges
Technical Leadership
Participate in solution planning discussions across Microsoft technologies. Review solution approaches and assess potential delivery or implementation risks. Provide technical oversight sufficient to support solution planning and customer discussions.
Required Experience
5+ years of experience in Project Management, Delivery Management, Engagement Management, Consulting Management, or similar leadership roles. Proven experience leading client-facing consulting engagements and delivering complex technology projects involving multiple stakeholders and technical teams. Strong executive communication and stakeholder management capabilities. Sufficient technical knowledge of Microsoft technologies to effectively lead delivery and client discussions. Demonstrated ability to operate independently and drive delivery outcomes with limited oversight. Fluent or native English is required.
Preferred Experience
Experience working for Microsoft Partners, consulting firms, or professional services organizations. Experience leading Microsoft consulting engagements for enterprise clients.
Engagement Model
Remote. Project-based contract role. Immediate start preferred.
Not the right fit? Search for Service Delivery Manager & Technical Lead jobs in Canada
About VNEXT Group
VNEXT Group is a Canada-based technology consulting firm specialized in the design and implementation of solutions that support digital transformation and sustainable growth across a wide range of industries.
Our approach focuses on thoroughly analyzing each client’s context to deliver tailored services aligned with real business needs. We are backed by a team of highly qualified, certified professionals with deep expertise in cloud computing, infrastructure, cybersecurity, modern workplace, business applications and process automation. We are also recognized experts and certified partners of Microsoft and Oracle.
We prioritize building long-term relationships grounded in trust, collaboration, and measurable value creation.
Contact us to learn how we can contribute to your organization’s technological advancement.
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Service Delivery Manager & Technical Lead (Project-Based Contract)
About the role
About VNEXT
VNEXT is a Microsoft-focused consulting firm helping organizations successfully adopt, govern, and scale Microsoft technologies. We partner with clients across North America to deliver high-impact solutions centered around Microsoft 365, Power Platform, Copilot, Azure, and Modern Workplace.
About the Opportunity
We are seeking a Senior Service Delivery Manager & Technical Lead to own the successful delivery of Microsoft consulting engagements while acting as the key point of coordination between clients, executives, technical consultants, and internal teams. This role combines project and delivery leadership, client engagement, stakeholder management, and technical oversight, requiring the ability to navigate both business and technical discussions with confidence. The successful candidate will drive execution, coordinate consulting resources, manage risks and dependencies, and ensure projects deliver measurable value to clients. The ideal candidate combines strong delivery management experience with sufficient technical knowledge to effectively guide Microsoft project execution and stakeholder discussions.
Responsibilities
Project & Delivery Management Own end-to-end project delivery, including scope, timeline, milestones, budget awareness, dependencies, risks, and deliverables. Support resource planning, consultant allocation, and capacity management. Monitor progress and proactively address delivery risks, blockers, and dependencies. Manage project change requests, scope adjustments, and prioritization discussions. Ensure project documentation, reporting, and delivery standards are consistently maintained.
Client Leadership & Stakeholder Management
Serve as the primary day-to-day client contact. Build trusted relationships with client stakeholders across business and technical teams. Manage stakeholder expectations through proactive communication and alignment. Prepare project status reports and executive updates. Lead executive steering meetings, status reviews, and delivery checkpoints. Lead escalation management and issue resolution activities.
Technical Team Coordination
Coordinate technical consultants, architects, and subject matter experts. Facilitate collaboration across distributed consulting teams. Ensure technical consultants have clear priorities, timelines, and responsibilities. Monitor execution quality and delivery effectiveness.
Coordinate resolution of technical or operational delivery challenges
Technical Leadership
Participate in solution planning discussions across Microsoft technologies. Review solution approaches and assess potential delivery or implementation risks. Provide technical oversight sufficient to support solution planning and customer discussions.
Required Experience
5+ years of experience in Project Management, Delivery Management, Engagement Management, Consulting Management, or similar leadership roles. Proven experience leading client-facing consulting engagements and delivering complex technology projects involving multiple stakeholders and technical teams. Strong executive communication and stakeholder management capabilities. Sufficient technical knowledge of Microsoft technologies to effectively lead delivery and client discussions. Demonstrated ability to operate independently and drive delivery outcomes with limited oversight. Fluent or native English is required.
Preferred Experience
Experience working for Microsoft Partners, consulting firms, or professional services organizations. Experience leading Microsoft consulting engagements for enterprise clients.
Engagement Model
Remote. Project-based contract role. Immediate start preferred.
Not the right fit? Search for Service Delivery Manager & Technical Lead jobs in Canada
About VNEXT Group
VNEXT Group is a Canada-based technology consulting firm specialized in the design and implementation of solutions that support digital transformation and sustainable growth across a wide range of industries.
Our approach focuses on thoroughly analyzing each client’s context to deliver tailored services aligned with real business needs. We are backed by a team of highly qualified, certified professionals with deep expertise in cloud computing, infrastructure, cybersecurity, modern workplace, business applications and process automation. We are also recognized experts and certified partners of Microsoft and Oracle.
We prioritize building long-term relationships grounded in trust, collaboration, and measurable value creation.
Contact us to learn how we can contribute to your organization’s technological advancement.