About the role
General information Reference 2025-383
Publication date 03/11/2025
Position description Departments Sales and Marketing
Job title Technical and Sales Territory Manager Winnipeg
Contract type Permanent
Contractual hours Full-time
Job Description Are you a highly-motivated, self-starter who is driven and competitive? Are you looking to join a high-performing team that is strategically capturing market share with an innovative platform in one of the top growth spaces in health care? If strategic growth, with a high customer focus and integrity are core components of your career path, then look no further than Umano Medical!
- Account Management: Manage and nurture relationships with accounts, ensuring high levels of customer satisfaction and retention.
- Sales Growth: Identify opportunities to expand sales within existing accounts and acquire new customers. Meet and exceeds sales goals.
- Customer Support: Provide exceptional customer service, addressing inquiries, manage service calls, ensuring customer problems are addressed and resolved and ensuring timely service to all customers.
- Participate in training technical and clinical staff in hospitals.
- Collaboration: Work closely with the sales team, marketing, service and product development to align account strategies with company objectives.
- Support product deliveries and commissioning (handling up to 50 lbs)
- Follow-up with the customer from the initial request to the completed repair, ensuring customer satisfaction
- Repair products at customer sites
- Maintain documentation for all service cases or service requests
- Monitor and analyze parts and demo inventory
- Perform all other related tasks
Profile Requirements
- Bachelor's degree in a related field, or any combination of experience and training relevant to the position
- Minimum of 3 years of experience in account management in the medical device industry (atout).
- Strong relationship-building and customer service skills.
- Excellent communication and problem-solving abilities.
- Ability to read technical drawings
- Experience in after-sales service or customer support
- Experience in product repair and technical support
- Willingness to travel
- Proficiency in CRM software and office productivity tools.
Meta Title Technical and Sales Territory Manager_Winnipeg
Meta Description Sales / Medical / Representation / Hospital
URL Umano https://carrieres.umanomedical.com/en-ca/career/jobs/tech-sales-en
Position location Job location America, Canada, Central Canada, Quebec
Location À distance
Location Remote
About Umano Medical
Umano Medical is a leading company in the medical equipment industry who offers innovative products. The company works closely with its clients to ensure that the best products are offered. Umano Medical is here to make a difference; it is dedicated and passionate about taking care of the patients and health care providers.
Umano Medical is a Canadian manufacturing company founded in 1920, in the province of Quebec. Since then, the company has strived to find innovative solutions aimed at meeting the specific needs of its clients.
Known for more than 60 years of expertise and excellence in diverse manufacturing sectors, the company started its activities in the medical field in the mid 1980s. Anticipating a growing demand from the healthcare sector, it used the endless possibilities offered by state-of-the-art technology to design, manufacture and distribute world-class medical equipment.
Today, with valuable knowledge and insight gained from serving the medical community worldwide, Umano Medical is uniquely positioned to offer medical equipment that meets the high standards of healthcare providers. Under new management since 2012, Umano Medical is now focused on providing more human technological solutions to its clients.
About the role
General information Reference 2025-383
Publication date 03/11/2025
Position description Departments Sales and Marketing
Job title Technical and Sales Territory Manager Winnipeg
Contract type Permanent
Contractual hours Full-time
Job Description Are you a highly-motivated, self-starter who is driven and competitive? Are you looking to join a high-performing team that is strategically capturing market share with an innovative platform in one of the top growth spaces in health care? If strategic growth, with a high customer focus and integrity are core components of your career path, then look no further than Umano Medical!
- Account Management: Manage and nurture relationships with accounts, ensuring high levels of customer satisfaction and retention.
- Sales Growth: Identify opportunities to expand sales within existing accounts and acquire new customers. Meet and exceeds sales goals.
- Customer Support: Provide exceptional customer service, addressing inquiries, manage service calls, ensuring customer problems are addressed and resolved and ensuring timely service to all customers.
- Participate in training technical and clinical staff in hospitals.
- Collaboration: Work closely with the sales team, marketing, service and product development to align account strategies with company objectives.
- Support product deliveries and commissioning (handling up to 50 lbs)
- Follow-up with the customer from the initial request to the completed repair, ensuring customer satisfaction
- Repair products at customer sites
- Maintain documentation for all service cases or service requests
- Monitor and analyze parts and demo inventory
- Perform all other related tasks
Profile Requirements
- Bachelor's degree in a related field, or any combination of experience and training relevant to the position
- Minimum of 3 years of experience in account management in the medical device industry (atout).
- Strong relationship-building and customer service skills.
- Excellent communication and problem-solving abilities.
- Ability to read technical drawings
- Experience in after-sales service or customer support
- Experience in product repair and technical support
- Willingness to travel
- Proficiency in CRM software and office productivity tools.
Meta Title Technical and Sales Territory Manager_Winnipeg
Meta Description Sales / Medical / Representation / Hospital
URL Umano https://carrieres.umanomedical.com/en-ca/career/jobs/tech-sales-en
Position location Job location America, Canada, Central Canada, Quebec
Location À distance
Location Remote
About Umano Medical
Umano Medical is a leading company in the medical equipment industry who offers innovative products. The company works closely with its clients to ensure that the best products are offered. Umano Medical is here to make a difference; it is dedicated and passionate about taking care of the patients and health care providers.
Umano Medical is a Canadian manufacturing company founded in 1920, in the province of Quebec. Since then, the company has strived to find innovative solutions aimed at meeting the specific needs of its clients.
Known for more than 60 years of expertise and excellence in diverse manufacturing sectors, the company started its activities in the medical field in the mid 1980s. Anticipating a growing demand from the healthcare sector, it used the endless possibilities offered by state-of-the-art technology to design, manufacture and distribute world-class medical equipment.
Today, with valuable knowledge and insight gained from serving the medical community worldwide, Umano Medical is uniquely positioned to offer medical equipment that meets the high standards of healthcare providers. Under new management since 2012, Umano Medical is now focused on providing more human technological solutions to its clients.